Top ten content claims of 2011

Insurance claims for jewelry losses rose 4 percent in 2011, says contents inventory, valuation and replacement services provider Enservio, in its annual Content Claims Index. Surpassing electronics as the top insured loss category, jewelry losses accounted for 17 percent of contents claims, based on data reported by over 300 U.S. property insurers.

2011 Content Claims Trends Revealed – Top Ten Categories

The Enservio CCI shows the top contents categories compiled from claims filed with insurers in 2011. Jewelry topped the list at 17% of Replacement Cost Value, followed closely by Electronics at 13%. Apparel and Furniture are tied for the number three spot at 11%, followed by Home Goods at 9%.

“In 2011, we’ve seen the switch in position between the Electronics and Jewelry categories, while the overall category rankings and rankings within each category indicate only slight changes year-to-year,” said McNeill. “These top level insights and the ability to mine contents data for deeper and more granular trends provide valuable intelligence for insurance carrier product and business strategy planning.”

The 2011 Enservio CCI also revealed the following contents-claims trends:

• Rings, watches and necklaces all maintained their ranking within the Jewelry category as top loss-claim items.
• The Electronics category saw 15% growth in claims losses in 2011. Within the category, TV, Laptops and Desktop Computers have maintained their top ranking as the most claimed items year-over-year.
• Men’s Shirts in 2011 are 3% higher than Women’s Shirts when compared to last year.
• Books & Magazines have displaced Movies & Music in the number nine spot among the top ten
• Ashtrays claimed increased by 15% at a time when the overall population is smoking  less
• The percentage of claims for Maps decreased by 66%, which could reflect the growing  use of GPS in computers, mobile devices and vehicles

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