Tag: "Technology"

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Privacy commissioner sets restrictions on online advertising

Jennifer Stoddart says online advertisers need to provide better information about their practices; tracking of children should be off-limits

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The Blackberry: work-life balance friend or foe?

View the video here on your mobile device. It wasn’t that long ago that when the workday was over, it was over. If people needed to reach you in a professional capacity, they simply called during business hours. These days, with Blackberries and iPhones taking over the mobile air waves, the line between work and [...]

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Independent adjusting – questions answered

Yesterday David asked two questions about independent adjusting. I contacted Mary Charman, the President of the Canadian Independent Adjusters’ Association (CIAA) to get some answers to David’s questions. Question: What role does technology and web based file transfers have in the future of the independent adjuster (i.e. will it encourage large carriers to outsource their [...]

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Duck Creek acquires Duck Creek Europe

Insurance industry software and service provider Duck Creek Technologies is expanding through the completed acquisition of Duck Creek Technologies Europe Ltd. (Duck Creek Europe). Duck Creek Europe was founded in 2007 to introduce Duck Creek’s modern rating, policy administration and billing solutions to the European insurance industry. The two entities have worked closely together during [...]

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Insurance providers ease into social media

Insurance providers are reluctant to dive headfirst into the vast marketplace of social media, choosing instead to ease in, bit by bit. Mintel Comperemedia recently polled 214 independent life insurance producers. Seventy percent use at least one social media site, but only half report using their accounts for business purposes.   "Insurance issuers tend to [...]

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Crawford launches mobile property adjusting tool

Crawford & Company (Canada) has announces the launch of the Crawford CMS Property ADVANTAGE across the Canadian marketplace. Using tablet and wireless technology, Crawford CMS Property ADVANTAGE allows Crawford’s property adjusters to complete their site visit and subsequent report at the claim scene itself. Crawford CMS Property ADVANTAGE is being rolled out nationally to all [...]

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More Ontario brokerages to use iClarify

Aviva Canada, The Economical Insurance Group(R) (TEIG(R)) and The Dominion have announced that their commitment to support Ontario brokers will include using iClarify validation services delivered by Compu-Quote. This support will continue past the pilot phase right into full production. A press release states: More than 50 IBAO brokerages from across the province utilized iClarify [...]

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Insurers investing $84M in marketing, mobile tech

Insurers plan to invest $84 million, on average, over the next three years to improve their multi-channel distribution strategies, according to findings of a global survey of 125 insurers by Accenture. The survey also indicates that insurers will shift investment priorities to mobile technologies, digital marketing, including social media such as Facebook, and channel integration [...]

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The scoop on green investments

A new study says Canadian governments can expect an economic return from seed money in green technology, just not as much as from more traditional investments. The Conference Board study shows that investments in green technology under government programs in Canada will total $11.8 billion in the next four years. The think-tank says Ontario will [...]

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Mobile Devices and Technologies

Gartner says P&C insurers are being confronted with the growing need to offer more services to agents and consumers through mobile devices — and demand will intensify during the next five years. Users expect websites to be accessible via handheld devices and that certain transactions can be supported on mobile devices as well. Mobile technologies [...]

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Ernst & Young’s tax time tips – #13

View the video here on your mobile device. It’s deadline day. Still have to file? Why not go high tech? Using income-tax software to prepare your tax return has many benefits. Return preparation is generally quicker, easier and less open to mechanical errors. Remember, even if you file electronically, keep your receipts.

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Five U.S. insurance firms renew CGI contracts

Montreal-based CGI Group has received $47.5 million in contract renewals from five insurance companies in the United States. CGI, one of North America’s largest information technology services companies, will provide processing services for the companies’ automobile insurance policies. The insurance companies, which CGI didn’t identify in its announcement from Fairfax, Virginia, operate in the personal [...]

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Portal and Internet Technologies

The Internet has become a core component of operations for personal and commercial lines P&C insurers. It is a tool to interact with agents, consumers and policyholders. Therefore, Gartner says the use of portal technologies for agents and policyholders is critical as a means to offer access to sales/customer service systems, corporate information, and data. [...]

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BPM Solutions including Workflow and Rule Engines

Gartner listed BPM Solutions Including Workflow and Rule Engines on its list of top ten technologies to impact the property and casualty insurance industry. Gartner says BPM holds promise for insurance, because it enables companies to model, analyze and test business processes independent of core systems. Process problems can be easily identified, and companies can [...]

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Product Development and Configuration Solutions

In its list of top ten technologies to impact the property and casualty insurance industry, Gartner highlights Product Development and Configuration Solutions. It says one of the top business priorities among P&C insurers is improving speed to market for new products. Legacy environments make this task difficult, if not impossible. New systems will help drive [...]

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Web 2.0 and Social Networking Technology

Can P&C insurers benefit from Web 2.0 technology and social networking? Gartner says it can, and put Web 2.0 and Social Networking technology on its list of the technologies to impact the industry. Driven by the increasing use of social networking among consumers and policyholders, leading-edge insurers quickly began to set up their own communities, [...]

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Advanced Fraud Detection Solutions

In its list of top technologies to impact the property and casualty insurance industry, Gartner says that Advanced Fraud Detection Solutions are key. It is key that insurers reduce losses and leakage to retain profitability. Better control of fraud is essential in accomplishing these goals. Advanced tools analyze data (structured and unstructured) to identify fraudulent [...]

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Predictive Modeling Tools

Traditional data analysis processes are typically historical (analysis and reporting of the past) or current day (analysis and reporting of current-day positions). Using predictive-modeling technologies, insurers can analyze data and create models that will enable them to predict future behaviors or outcomes. This will allow companies to look into the future and make predictions based [...]

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Business Intelligence and Analytics

In its list of top ten technologies to impact the property and casualty insurance industry, Gartner says Business Intelligence and Analytics can help improve risk management and compliance and reporting. In 2010, P&C insurers are increasing their focus on improving how data is used and the value derived from past investments in data warehousing. The [...]

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