Sun Life planting the seeds for more paperless claims
Sun Life Financial recently concluded a two-month campaign to educate clients about the benefits of reducing paper use in the claims process. Between May 3 and June 27, 2010, over 50,000 Group Benefits plan members registered for direct deposit and paperless claim statements, furthering Sun Life’s success in corporate sustainability practices.
Sun Life has offered this service to clients across Canada for over a decade. The company says, to date, nearly 600,000 Canadians are registered for paperless claim statements with their Sun Life group benefits plan.
“As a company concerned about the health and well-being of Canadians, we know it’s important to pursue environmentally friendly business practices that make it easy for clients to do business with us, as well as decrease our corporate carbon footprint,” said Stuart Monteith, Senior Vice-President, Group Benefits, Sun Life Financial Canada, in a press release. “At Sun Life, we feel it’s our responsibility to contribute to providing a better quality of life for current and future generations.”
In recognition of the plan members who registered for paperless claim statements during the campaign, Sun Life Financial has partnered with Tree Canada, a charitable, not-for-profit organization that provides education, technical assistance, resources, and financial support to plant and care for trees.
- In support of Tree Canada, Sun Life Financial is donating one dollar for every plan member that registered during the campaign, totaling more than $50,000 that will fund the planting and maintenance of 12,580 new trees.
- Through paperless claim statements, Sun Life will help save 240 trees, or 19,200,000 pieces of paper, per year – that’s roughly 3.5 times the height of the CN Tower.
“Tree Canada creates opportunities for individuals and groups to contribute to the welfare of our natural environment,” said Michael Rosen, President, Tree Canada. “Protecting, improving, and contributing to our environment is essential if we wish to preserve our world for future generations. It is through a dedicated commitment to sustainability by organizations like Sun Life Financial that we are able to work towards improving quality of life in Canada.”
Further innovations in claims technology – including the ability for plan members to submit their medical and dental claims online for instant processing – provide faster, easier, and more paperless claiming options for plan members. This additional capability has allowed Sun Life Financial to increase its sustainability efforts and lessen its environmental impact, which has been well-received by plan sponsors and plan members alike.









