EDMONTON, June 3, 2019 /CNW/ – Thousands of residents of High Level and surrounding areas are returning to their homes following the evacuations triggered by the Chuckegg Creek Wildfire.

This will be a difficult time for many of the residents who were evacuated. They will likely have a number of questions. That’s why Insurance Bureau of Canada (IBC) is available with insurance tips and information to help residents over the coming days and weeks.

“We appreciate that residents may feel overwhelmed as they re-enter their community, and we are here to help,” said Celyeste Power, Vice-President, Western, IBC. “The insurance industry has mobilized to help residents manage what will be a very difficult time.”

When returning to a community after an evacuation, residents’ primary concerns typically relate to their living expenses, how to file an insurance claim, claims for smoke damage and how to dispose of spoiled food from fridges and freezers that have been without electricity.

IBC reminds residents to retain all receipts from food purchases, accommodation and other related expenses in case they are eligible for reimbursement under their insurance policy. Most homeowner’s and tenant’s insurance policies provide coverage for reasonable living expenses during an evacuation. Contact your insurance company for details.

If residents cannot remember or reach their insurance provider, they can contact IBC at 1‑844‑2ask-IBC or by email at askIBCwest@ibc.ca.

For information about understanding fire insurance coverage, visit IBC’s website.

For more on filing an insurance claim, read this IBC brochure.

About Insurance Bureau of Canada
Insurance Bureau of Canada (IBC) is the national industry association representing Canada’s private home, auto and business insurers. Its member companies make up 90% of the property and casualty (P&C) insurance market in Canada. For more than 50 years, IBC has worked with governments across the country to help make affordable home, auto and business insurance available for all Canadians. IBC supports the vision of consumers and governments trusting, valuing and supporting the private P&C insurance industry. It champions key issues and helps educate consumers on how best to protect their homes, cars, businesses and properties.

P&C insurance touches the lives of nearly every Canadian and plays a critical role in keeping businesses safe and the Canadian economy strong. It employs more than 126,000 Canadians, pays $9 billion in taxes and has a total premium base of $54.7 billion.

For media releases and more information, visit IBC’s Media Centre at www.ibc.ca. Follow us on Twitter @IBC_West or like us on Facebook. If you have a question about home, auto or business insurance, contact IBC’s Consumer Information Centre at 1-844-2ask-IBC.

If you require more information, IBC spokespeople are available to discuss the details in this media release.

SOURCE Insurance Bureau of Canada

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