Intact Financial Corporation has announced that it has selected Guidewire ClaimCenter as its new claims management system. Intact Financial will implement ClaimCenter to help manage all of its commercial and personal lines’ claims.
Intact had the opportunity to evaluate ClaimCenter firsthand as a result of its May 2011 acquisition of AXA Canada , which has been using the software for the last five years.
“As we were looking for a scalable platform that could be deployed across all our business units and lines of insurance, we came to the conclusion that Guidewire ClaimCenter was the best solution,” said Mathieu Lamy, Senior Vice President, Claims of Intact Financial. “It will allow us to reinforce our customer-driven focus and to better deliver on our promise to offer an outstanding claims experience to our customers. Furthermore, Guidewire’s solution will provide us the ability to better manage the complexity and the scale associated with an expanding claims organization that helps more than half a million customers get back on track, annually.”