As ICBC announced, fundamental changes have arrived to improve ICBC’s 30-year-old insurance system. As of April 1, anyone injured in a crash will have access to significantly improved benefits to support their care and recovery.

Consultation since the spring of 2018 has been a cornerstone of these changes, and ICBC is committed to continuing to engage with healthcare professionals on this journey to ensure that continuous improvements reflect your knowledge and expertise.

This page provides resources, communication materials and information to support you in helping patients with their recovery.

How B.C.’s health care providers support ICBC customers

 

 

Information for treatment providers

Patient and member communications

The following resources may help support you in your communications with patients on these changes.

Changes to auto insurance in B.C.

Changes to how injuries are treated and compensated under B.C.’s auto insurance system is changing. As of April 1, 2019, anyone injured in a crash will have access to significantly improved benefits to support their care and recovery. ICBC’s (Part 7) accident benefits have increased; patients have access to an expanded list of treatment providers; and updated treatment fees are in place as of April 1. The regulations also further define B.C.’s minor injury definition, which applies to compensation for pain and suffering; one small element of a total claim.

The changes were informed by broad consultation with treatment providers and the associations which represent them, as well as research on other jurisdictions who have already made similar changes.

Read ICBC’s announcement. For more information about how this relates to treatment providers, visit ICBC’s partners site at https://www.icbc.com/partners/health-services/Pages/default.aspx.

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