The Ontario SPCA launches new SPCA & Humane Society Pet Insurance

STOUFFVILLE, Ontario, Jan. 14, 2019 (GLOBE NEWSWIRE) — The Ontario SPCA and Humane Society believes animals deserve the best care possible, which is why we have decided to relaunch our insurance program with the new SPCA & Humane Society Pet Insurance offered by Petplan®.

By partnering with a global leading pet insurance provider in Petplan, this will ensure pets get the best treatment they need when an unexpected illness or injury occurs. Not only will pet owners enjoy the peace of mind that they’re helping protect their four-legged friends, but they can also feel good knowing that a portion of proceeds go back to SPCA’s and Humane Societies, like the Ontario SPCA and Humane Society to help animals in need.

The coverage through the SPCA & Humane Society Pet Insurance offered by Petplan is as unique as pet owners and their pets and can be customized to fit their needs and budget. It also offers one of the most comprehensive coverages and shortest waiting periods in the industry.

Planning for unforeseen health issues and accidents can help alleviate the financial burden and stress when a pet needs medical attention, giving pet owners peace of mind. According to Petplan claims data, one in three pets makes an unplanned trip to the vet each year—and Canadian pet parents spent an average of $1,103 per pet on unexpected veterinary expenses last year alone!

“As a not-for-profit organization  focused on animal wellness, we encourage pet owners to have a plan in place to ensure they are able to provide the necessary care for their pet should the unexpected occur,” says Daryl Vaillancourt, Chief of Humane Programs & Community Outreach, Ontario SPCA. “One of the best ways pet owners can help their pets, and protect themselves from unexpected costs, is pet insurance.”

Petplan is the pet insurance that’s trusted by shelters and helps animals in need. To get a quote or to learn more about the new SPCA & Humane Society Pet Insurance offered by Petplan visit

The Ontario SPCA and Humane Society

The Ontario SPCA and Humane Society is a registered charity, established in 1873. The Society and its network of animal welfare communities facilitate and provide for province-wide leadership on matters relating to the prevention of cruelty to animals and the promotion of animal well-being. Offering a variety of mission-based programs including community-based sheltering, animal wellness services, provincial animal transfers, shelter health & wellness, high-volume spay/neuter services, animal rescue, animal advocacy, Indigenous partnership programs and humane education, the Ontario SPCA is Ontario’s animal welfare charity.


Petplan has built an industry-leading pet insurance policy for pet parents who demand a higher pedigree of care for their best friends. We’ve leveraged 40 years of global experience to create completely customizable coverage pet parents can feel confident in, and world-class claims service — 24 hours a day, every day.

Petplan’s innovative approach to pet insurance has been recognized by Forbes, Financial Times, Bloomberg, Inc. magazine, Smart CEO, the Communicator Awards, Ernst & Young and many others.


Court Rules Home Owners Have No Duty of Care When Tenant’s Dog Injures Others

Source: Erik Magraken: BC Injury Law and ICBC Claims Blog

Reasons for judgement were released today by the BC Supreme Court, Vancouver Registry, addressing the legal liability of a home owner whose tenant’s pet injures another.

In today’s case (Barlow v. Waterson) the Plaintiff alleged that a dog owned by the Defendant was off leash and caused her injury.  In the course of the lawsuit the Plaintiff sought to add the homeowner of the residence where the Defendant was residing as an additional Defendant.  The court rejected this application finding that even if all the allegations the Plaintiff was advancing were true the Defendant home owner owed no duty of care in the circumstances.  In dismissing the application Master Wilson provided the following reasons:

[13]         In this case, Mr. Seifi is not an occupier of the premises, having yielded control when he rented them to Ms. Waterson. Ms. Waterson was not Mr. Seifi’s agent as was found in Hindley. Mr. Seifi does not own the dog and therefore does not exercise control over the dog. He is not an occupier of Prospect Avenue, which presumably belongs to the municipality. He had no duty to control the dog owned by the defendant Waterson and had no ability or obligation to control or to limit activities on the property, let alone activities on the road adjacent to the property. To the extent there may be a bylaw regarding off leash dogs, that would be Ms. Waterson’s concern.

[14]         As for the allegation regarding adequate fencing in the proposed amended notice of civil claim, I agree with counsel for Mr. Seifi that there is no allegation that the dog here even escaped. In fact, the plaintiff’s evidence provided by way of her daughter’s email suggests that Ms. Waterson would routinely permit the dog to roam freely. This would suggest a failure to supervise or control the dog by Ms. Waterson as opposed to a failure to provide adequate fencing, a duty that would have been owed to Ms. Waterson but was not alleged by her in her Response to Civil Claim.

[15]         In the circumstances, although the threshold is a low one, I am not satisfied that Mr. Seifi owed any duty of care in this case to the plaintiff, and the application is dismissed.

‘Particularly vulnerable:’ Proposed law offers protection to Alberta pet owners

Davida Marantz got an unwelcome surprise when she got out of hospital in 2014 and went to pick up her beloved Sheltie Libby from friends.

The dog needed $4,800 dollars in dental surgery while the Edmonton senior was gone, an amount she felt obligated to pay back.

“They were so generous in taking her and caring for her and doing a really fine job that there’s no way I would leave the dog with them and the bill with them,” says Marantz, 70.

But when she checked with other clinics after paying the bill, she found that the surgery could have been done for thousands of dollars less.

That’s why she applauds legislation introduced last week by the Alberta government that cracks down on the way veterinarians communicate their fees.

If passed, veterinarians will be required to disclose their fees up front and get customer approval before any procedures are performed. They will also be allowed to advertise what they charge, something currently prohibited.

“Seniors are so vulnerable because they have these very strong ties to these animals,” Marantz says. “Some clinics may prey on that emotional bond.”

The deputy registrar for the Alberta Veterinary Medical Association is disappointed with the proposed law.

“All procedures that are undertaken by veterinarians are already being done with the authorization of their clients,” says Dr. Phil Buote. “We see this as unnecessary and inappropriate to have this kind of intrusion or overeach into legislation for a self-governing profession.”

Buote says veterinary practices are allowed to set their own fees because they are private businesses and there are no government subsidies.

Stephanie McLean, the minister of Service Alberta, says the majority of veterinarians are “good and trustworthy,” but she says posting their fees and ensuring customers give approval is important.

“Sometimes people have to make the really heart-wrenching choice of putting that animal down or giving it up for adoption because they get slammed with a bill they were completely surprised by,” McLean says.

“It’s a particularly vulnerable situation for folks. There’s a lot of emotions involved if you’re talking about a family member _ even a fluffy family member.”

That’s a situation Sara Courtepatte and her husband faced seven years ago after their cat swallowed a sewing needle.

She says she was charged $300 for an X-ray and was told surgery would be an additional $1,200 to $1,500, which she and her husband didn’t have.

Courtepatte was told it would cost $400 to put the animal down or they could agree to another option.

“They said you give us that $400 and we’ll do the surgery and we’ll take your cat. We paid the money and never saw our cat again. It was an absolutely wretched experience,” she says.

“I remember afterwards sitting in the car crying thinking I just paid somebody to take my cat away. What the hell just happened?”

Courtepatte now has two cats and a dog and she says she pays $300 a month for pet insurance.

She’s glad the government is making sure veterinarians have to make it clear how much care will cost.

“There’s going to be more information up front about cost and I think that would be hugely beneficial.”

Kath Oltsher, co-founder of Zoe’s Animal Rescue in Edmonton, also likes the proposed guidelines. The animal rescue takes in unwanted animals and attempts to help those with low incomes pay for the cost of veterinary care.

Oltsher says she’s had positive experiences with veterinarians who provide services to the shelter. She doesn’t want the profession to think that the changes are meant to be adversarial.

“It does come like we’re coming after you,” she says. “But I don’t know how else to make a change happen.”

Before You Take a Pet Home, Have Realistic Expectations

PeeWeeThe Humane Society works with local groups to provide services and resources to pet owners who feel forced to give up an animal due to a move, landlord conflict or unexpected veterinary costs. They suggest that potential pet owners ask themselves these 10 questions before committing to taking an animal into their family:

1. Why do you want a pet?It’s a long-term commitment, not a decision to be made lightly.

2. Do you have time for a pet?Animal companions need food, water, exercise, care and companionship every day.

3. Can you afford a pet? Licenses, training classes, spaying and neutering, veterinary care, grooming, toys, food, kitty litter and other expenses add up quickly.

4. Are you prepared for the challenges that a pet can present?Flea infestations, scratched furniture, housetraining accidents and medical emergencies are unfortunate but common aspects of pet ownership.

5. Are you allowed to have a pet where you live?Many landlords don’t allow pets, and many rental communities have restrictions. Certain types of dogs also may be excluded from homeowner insurance policies.

6. Is it a good time for you to take in a pet?If you’re a student, in the military, or travel frequently for work, for example, it would be better to wait until you settle down.

7. Are your living arrangements suitable for the animal you have in mind?Animal size is not the only consideration. For example, some small dogs are very active, require a lot of exercise to be calm, and often bark at any noise. Research breeds to help you choose an animal who fits your lifestyle and living arrangements.

8. Will you be a responsible pet owner?Having your pet spayed or neutered, obeying community leash and licensing laws, and keeping identification tags on your pets are all part of being a responsible owner.

9. Do you know who will care for your pet while you’re away for long periods or on vacation?You’ll need either reliable friends and neighbours or money to pay for a boarding kennel or pet-sitting service.

10. Are you prepared to keep and care for your pet for the long haul?When you adopt, you are making a long-term commitment to care for an animal.


Economical Insurance to acquire largest pet insurer in Canada

Economical Mutual Insurance Company, one of Canada’s leading property and casualty insurance companies, today announced its intention to acquire Desjardins Group’s pet insurance business, Western Financial Insurance Company (WFIC) and its flagship brand Petsecure.

WFIC is Canada’s largest pet insurance company with net written premiums in 2015 exceeding $50 million. For more than 25 years, it has provided Canadian pet owners with innovative coverage to meet the diverse needs of their pets. WFIC offers comprehensive, veterinarian-recommended coverage for dogs and cats.

“Economical is an insurer with significant momentum right now thanks to our dedicated people, bold strategy, and focus on growth, both organically and by acquisitions,” said Karen Gavan, president and chief executive officer of Economical Insurance. “We are acquiring the market leader in the Canadian pet insurance industry, which will further diversify our business, and we are pleased to welcome WFIC management and employees to the Economical family.”

“For Desjardins, this is the result of an ongoing strategic review of our activities and, as part of this decision, it was important to identify a prospective acquirer that would be in a position to continue growing the business,” said Sylvie Paquette, Desjardins’ Senior Executive Vice President and General Manager of P&C Insurance. “We believe WFIC and its employees will have a promising future under new ownership that will further develop the full potential of the business.”

The transaction is expected to close in the third quarter of 2016 and is subject to customary closing conditions, including receipt of required regulatory approvals. Following the closing, WFIC will remain headquartered in Winnipeg, ensuring consistency of service in maintaining its industry-leading products, sales force, customer experience and relationships with veterinarians, shelters and breeders. Desjardins will continue to distribute WFIC’s pet insurance product through its Desjardins Insurance and The Personal Insurance brands.

About Economical Insurance
Founded in 1871, Economical Insurance is one of Canada’s leading property and casualty insurers, with $2.0 billion in premiums during 2015 and $5.3 billion in assets as at March 31, 2016. Based in Waterloo, this Canadian-owned and operated company services the insurance needs of more than one million customers across the country. Economical Insurance conducts business under the following brands: Economical Insurance, Economical, Western General, Economical Select, Perth Insurance, Sonnet, Family Insurance Solutions and Economical Financial.

About WFIC
WFIC is Canada’s oldest and largest pet insurance provider with 25 years of offering innovative pet insurance to Canadian pet parents. Its core brand, Petsecure has unique pet insurance options to choose from that offer comprehensive coverage to pet owners in Canada. Petsecure also offers dental coverage and special coverage including alternative treatments and behavioural therapy. Petsecure is the only pet health insurance provider in Canada to offer their exclusive Secure For Life™ guarantee. Underwritten by WFIC, Petsecure and logo are registered trademarks of WFIC. Petsecure is a member of the North American Pet Health Insurance Association (NAPHIA).

About Desjardins Group
Desjardins Group is the leading cooperative financial group in Canada and the sixth largest cooperative financial group in the world, with assets of $255.1 billion. It has been rated one of the Best Employers in Canada by Aon Hewitt. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Considered North America’s strongest bank according to Bloomberg News, Desjardins has one of the highest capital ratios and credit ratings in the industry.

For further information, contact:
Doug Maybee
Economical Insurance
(T) 519.570.8249
(C) 519.404.0989

Valérie Lamarre
Desjardins Group
(T) 514.281.7275 or 1.866.866.7000, ext. 5557275 /

Pethealth Acquires Canadian Pet Insurance Business Pets Plus Us

Pethealth Acquires Canadian Pet Insurance Business Pets Plus Us

Press Release:

OAKVILLE, ON – April 21, 2016 – Pethealth Inc. (“Pethealth”) is proud to announce the acquisition of Pets Plus Us from Royal & Sun Alliance Insurance Company of Canada (“RSA”). The Pets Plus Us business will join the ranks of Pethealth’s offerings in the Canadian pet insurance market, 24PetWatch and Ontario SPCA Pet Insurance Programs.

Pets Plus Us was started by RSA in 2013 with a mission of delivering pet owner happiness in the Canadian pet insurance market. “We’re thrilled to join forces with the talented team of people at Pets Plus Us. We’re confident that, together, we will be able to expand our care of companion animals in Canada,” said Sean Smith, CEO of Pethealth. “We’re pet people too – so adding another

Pets Plus Us was started by RSA in 2013 with a mission of delivering pet owner happiness in the Canadian pet insurance market. “We’re thrilled to join forces with the talented team of people at Pets Plus Us. We’re confident that, together, we will be able to expand our care of companion animals in Canada,” said Sean Smith, CEO of Pethealth. “We’re pet people too – so adding another

We’re confident that, together, we will be able to expand our care of companion animals in Canada,” said Sean Smith, CEO of Pethealth. “We’re pet people too – so adding another organization that furthers our cause is exciting for us all.” The sale is expected to close on May 24, 2016. The leadership, the team and the brand of Pets Plus Us will continue to offer exceptional customer service, this time as part of the Pethealth family. Customers should not experience any disruption of service as

The leadership, the team and the brand of Pets Plus Us will continue to offer exceptional customer service, this time as part of the Pethealth family. Customers should not experience any disruption of service as business will continue as usual following the closing of the transaction.

About Pethealth Inc, a Fairfax company, is the leading provider of management software to North American animal welfare organizations through its cloud-based application. Pethealth is a leading provider of RFID Microchips and Lost Pet Recovery services to the North American companion animal industry. In addition, Pethealth is one of the largest providers of medical insurance for dogs and cats to pet owners, operating in the United States, Canada and the United Kingdom. Pethealth offers a unique range of products and services for shelters, veterinarians and pet owners through a number of wholly-owned subsidiaries.

About Pets Plus Us Pets Plus Us is on a crusade to champion pet owner happiness in Canada, powered by a growing team of passionate pet people with a wide variety of experience, skills and knowledge. The Pets Plus Us brand is equal parts community, membership, and pet insurance coverage, all created to empower and inform responsible pet ownership and pet health.

For further information, contact: Sean Smith, CEO Mike Wallace, President of Insurance Pethealth Inc. 905-842-2615

Subscribe To Our Newsletter

Join our mailing list to receive the latest news and updates from ILSTV

You have Successfully Subscribed!

Pin It on Pinterest