Sun Life is now offering life insurance to HIV positive Canadians

By Alexandra Posadzki

THE CANADIAN PRESS

TORONTO _ Sun Life Financial Inc. (TSX:SLF) is now selling life insurance to people living with HIV, as well as overhauling its life insurance application process.

In in order to make it easier, the insurer says it will no longer routinely require saliva, urine or blood samples from those applying for critical illness or life insurance.

“Using tools we have these days around big data and predictive analytics, we’ve been able to asses our own experience and believe that we’re at a place today where the information that we’re gleaning from the applications themselves are sufficient for the vast majority of the policies that we’re issuing,” Sun Life Financial Canada president Kevin Dougherty said.

The company said in a statement that over three quarters of its critical illness insurance applicants and half of life insurance clients will benefit from the changes.

Sun Life’s decision to offer more than $3 million in life insurance to people with HIV follows a similar move by Manulife Financial Corp. earlier this year.

Back in April, Manulife announced plans to offer life insurance of up to $2 million to people who are HIV-positive.

Manulife said at the time that it was the first Canadian company to offer such coverage.

Dougherty said Sun Life decided to start providing coverage to people with HIV because the medical prognosis for the condition has improved.

“At one point it was an incurable condition with very, very difficult outcomes,” Dougherty said.

Now, thanks to medical advancements, people with HIV can live well into their 70s, as long as they’re adhering to their prescribed treatment plans, Dougherty said.

“This is a reflection of the progress that’s been made there,” Dougherty said.

CP3

Manulife announces Linda Mantia as Chief Operating Officer

Manulife today announced that Linda Mantia will join Manulife as Senior Executive Vice President and Chief Operating Officer (COO), effective October 3, 2016.  Ms. Mantia will be a member of the Executive Committee and the global leadership team, and she will lead approximately 7,100 people around the world.

Manulife appoints Linda Mantia as Chief Operating Officer (CNW Group/Manulife Financial Corporation)

Manulife appoints Linda Mantia as Chief Operating Officer (Manulife Financial Corporation)

Ms. Mantia will provide leadership to many of Manulife’s essential group functions, ranging from strategy creation to execution, on a global basis, ensuring they deliver strong and consistent value, expertise and thought leadership to Manulife’s and John Hancock’sbusinesses around the world.  She will play a critical role in defining corporate strategy, policies, standards, and processes, and will also drive and oversee Manulife’s innovation portfolio.

“Linda is a collaborative, innovative and transformative leader, with deep roots in digital disruption and a passion for delivering exceptional customer experiences,” said Donald Guloien President and Chief Executive Officer at Manulife. “The proven track record of success she has built throughout her career is not only directly relevant to the COO role, but also aligns closely to our customer-centric strategy.”

Paul Rooney, who currently serves as COO, has made the decision to leave the company.  He has agreed to stay until the end of December and work with Ms. Mantia to ensure a smooth transition.  Mr. Rooney joined the company in 1986 as an actuarial student, and held a wide variety of increasingly senior positions which developed him into one of Manulife’s top leaders.  He was instrumental in a number of recent strategic transactions undertaken by Manulife, including the Standard Life and New York Life Retirement Plan Services acquisitions and the Standard Chartered and DBS partnerships.

Most recently, Ms. Mantia served as Executive Vice President of Digital, Payments and Cards at Royal Bank of Canada (RBC),Canada’s biggest lender.  She was responsible for RBC’s award-winning credit card business, as well as the bank’s mobile and online banking platforms.  Before joining RBC, Ms. Mantia worked at global management consulting firm McKinsey & Co., and prior to that, she practiced corporate securities law at Davies Ward Phillips & Vineberg LLP.  She holds a law degree from Queen’s Law School inCanada.

About Manulife
Manulife Financial Corporation is a leading international financial services group providing forward-thinking solutions to help people with their big financial decisions.  We operate as John Hancock in the United States, and Manulife elsewhere.  We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions.  At the end of 2015, we had approximately 34,000 employees, 63,000 agents, and thousands of distribution partners, serving 20 million customers.  At the end ofJune 2016, we had $934 billion (US$718 billion) in assets under management and administration, and in the previous 12 months we made more than $25.4 billion in benefits, interest and other payments to our customers.  Our principal operations are in Asia, Canadaand the United States where we have served customers for more than 100 years.  With our global headquarters in Toronto, Canada, we trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges and under ‘945’ in Hong Kong.  Follow Manulife on Twitter @ManulifeNews or visit www.manulife.com or www.johnhancock.com.

SOURCE Manulife Financial Corporation

GoodLife Fitness joins Manulife Vitality in Canada

GoodLife Fitness joins Manulife Vitality in Canada

Press Release:

Manulife and GoodLife Fitness today announced that GoodLife Fitness is joining the ManulifeVitality program in Canada as the exclusive fitness club rewards provider. The Manulife Vitality program rewards members for making healthy choices, being active and is scheduled to be launched later this year.

Manulife will offer Manulife Vitality program members access to a subsidized membership at the 240 GoodLife Fitness clubs acrossCanada and the 50 Énergie Cardio locations in Quebec. Encouraging physical activity and healthy living choices is the foundation of the Manulife Vitality program; providing subsidized memberships to the country’s largest fitness club chain creates a clear alignment with the goals of the member and the program.

“GoodLife Fitness is a welcome addition to the Manulife Vitality program in Canada as they share our goal of helping Canadians live long, healthy and fulfilled lives,” said Marianne Harrison, President and Chief Executive Officer, Manulife Canada. “Vitality has found that people who purchase an integrated life insurance product and participate in the program, are motivated to set goals and take steps to healthy living.  Manulife Vitality members now have another incentive to join the program.”

The Manulife Vitality program offers an innovative new kind of life insurance, which will have industry-leading protection, opportunities to save on their insurance premiums, and earn valuable rewards and discounts for taking steps to improve their health. Members will receive personalized health goals and can easily log their activities using online and automated tools, which are integrated with the latest wearable fitness technology.

“We are so excited to announce this novel collaboration with Manulife – the first of its kind in Canada,” said David ‘Patch’ Patchell-Evans, GoodLife Fitness Founder and CEO. “The Manulife Vitality program encourages physical activity and healthy living choices, so the opportunity to provide a subsidized membership to GoodLife and Énergie Cardio clubs across Canada benefits members and clearly aligns with our purpose and the program objectives,” continued Patch.

Manulife’s life insurance offer is for individual clients, and the Company continues to investigate opportunities to bring the ManulifeVitality program through other products.

For more on information, please go to: ManulifeVitality.ca

Because you won’t live forever.

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Manulife joins forces with indico data solutions on Deep Learning technology

Manulife’s Lab of Forward Thinking (LOFT) is collaborating with indico data solutions, a Boston-based company that specializes in Deep Learning. This collaboration is part of a strategic effort to leverage best-in-class products and accelerate business adoption of innovative technologies such as Artifical Intelligence (AI), blockchain and virtual reality.

Manulife’s LOFT will use indico’s platform to develop an artificial intelligence (AI) and Deep Learning tool to analyze unstructured financial data. Using Deep Learning, Manulife will be able to analyze data from news articles, analyst reports and other similar sources and present recommendations that could help investment researchers and portfolio managers make more informed decisions faster than ever before.

“Deep Learning, while proven in the realms of the Facebook’s and Google’s of the world, is just starting to come into its own as an enterprise capability,” said Slater Victoroff, indico CEO and co-founder. “We have spent the past few years building a platform that significantly lowers the barriers of use around Deep Learning and this opens up tremendous potential around unstructured data analytics. John Hancock and Manulife are on the leading edge looking to more fully utilize their unstructured data assets to better serve their various constituents.”

Manulife’s LOFT is using indico’s Deep Learning platform to decipher natural language and more efficiently train the computer to extract insights that can be tailored to each analyst’s individual requirements – one of indico’s core strengths.  Manulife – and under its John Hancock brand in the United States – has established a global network of LOFTs in Boston, Toronto and Singapore.

“indico will help us accelerate our use of Deep Learning to improve the decision-making capabilities of our analysts, portfolio managers and researchers,” said Greg Framke, Executive Vice President and Chief Information Officer, Manulife. “By introducing new capabilities that we know will add to our user experience and overall impact we will improve the customer experience.”

The announcement follows on Manulife LOFT’s recent collaboration with Nervana Systems to build the next generation of intelligent applications.

“Though it’s early, we are now starting to see some compelling opportunities revolving around deep learning powered applications that can help knowledge workers become much more efficient,” said Vishal Daga, Chief Customer Officer, indico.  “We are continuing to invest in our product capabilities to make it easier for our customers to deploy our product in this vein especially in the context of the financial services industry.  We are thrilled about the innovative work that the Manulife team has been doing and look forward to continuing our partnership with them.”

About indico
indico provides a state-of-the-art machine learning platform for text and image analysis that can be deployed in the cloud or on premise and utilized via a simple to use web service. This, for the first time, enables companies to automatically extract meaningful insight from unstructured data at scale regardless of their size or capability. Furthermore, indico’s platform capabilities enable its customers to quickly develop highly accurate new models that are specific to their needs in a fraction of the time and effort that would be otherwise needed.  indico is privately held and headquartered in Boston, MA. For more information, visit https://indico.io/.

About the Lab of Forward Thinking
Manulife and John Hancock’s Lab of Forward Thinking (LOFT) explores emerging technologies, new business processes and consumer needs to deliver innovative solutions. Through LOFT labs in Boston, Singapore and Toronto, teams discover, incubate and accelerate new technologies, products, services and processes. The fail-fast culture gives every idea a fighting chance to succeed. Follow the LOFT on Facebook, as well as on Twitter and Instagram at @InnovateForward.

About Manulife
Manulife Financial Corporation is a leading international financial services group providing forward-thinking solutions to help people with their big financial decisions.  We operate as John Hancock in the United States, and Manulife elsewhere.  We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions.  At the end of 2015, we had approximately 34,000 employees, 63,000 agents, and thousands of distribution partners, serving 20 million customers.  At the end ofJune 2016, we had $934 billion (US$718 billion) in assets under management and administration, and in the previous 12 months we made more than $25.4 billion in benefits, interest and other payments to our customers.  Our principal operations are in Asia, Canadaand the United States where we have served customers for more than 100 years.  With our global headquarters in Toronto, Canada, we trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges and under ‘945’ in Hong Kong.  Follow Manulife on Twitter @ManulifeNews or visit www.manulife.com or www.johnhancock.com.

SOURCE Manulife Financial Corporation

Gretchen Garrigues appointed Global Chief Marketing Officer at Manulife

Press release:

Manulife Financial Corporation (Manulife) today announced that Gretchen Garrigues has been appointed Executive Vice President and Global Chief Marketing Officer.  Ms. Garrigues will be responsible for Manulife’s global marketing and communications, focusing on global branding as well as ensuring that marketing strategies and the customer experience support global business growth.  In this role, Ms. Garrigues serves as a member of Manulife’s Executive Committee, head of the Global Marketing Leadership Team, and reports to Paul Rooney, Senior Executive Vice President and Chief Operating Officer.

Gretchen Garrigues appointed Global Chief Marketing Officer at Manulife (Manulife Financial Corporation)

Gretchen Garrigues appointed Global Chief Marketing Officer at Manulife (Manulife Financial Corporation)

“We have embarked on a strategy that is far more customer-focused, which requires a senior leader who can build marketing capabilities in the organization and drive the development of a customer-centric culture across all functions,” said Mr. Rooney.  “Gretchen’s deep understanding of marketing, particularly in the areas of brand development, digital and analytics, coupled with her strong financial acumen, make her a great fit to drive Manulife’s customer-centric strategy.”

Ms. Garrigues joins Manulife following her recent role as First Data’s Global Chief Marketing Officer where she led marketing efforts to deliver on First Data’s 2015 IPO as well as being responsible for strengthening its brand, growing demand for its products and supporting its sales organization with digital tools to drive revenue.

Ms. Garrigues has an extensive financial services background and leadership skills developed over a long career with GE Capital. Joining GE Capital in 1997 in the firm’s Paris office, Ms. Garrigues’ tenure at GE spanned sixteen years during which she held marketing leadership positions of increasing responsibility across a wide array of financial products and services, ranging from consumer finance, credit cards and private equity to equipment financing, commercial leasing and structured corporate lending.

Prior to joining GE Capital, Ms. Garrigues served as a Foreign Trade Officer for the U.S. & Foreign Commercial Service based in Paris.  Fluent in English and French, Ms. Garrigues’ appointment is effective immediately.

About Manulife
Manulife Financial Corporation is a leading international financial services group providing forward-thinking solutions to help people with their big financial decisions.  We operate as John Hancock in the United States, and Manulife elsewhere.  We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions.  At the end of 2015, we had approximately 34,000 employees, 63,000 agents, and thousands of distribution partners, serving 20 million customers.  At the end ofJune 2016, we had $934 billion (US$718 billion) in assets under management and administration, and in the previous 12 months we made more than $25.4 billion in benefits, interest and other payments to our customers.  Our principal operations are in Asia, Canadaand the United States where we have served customers for more than 100 years.  With our global headquarters in Toronto, Canada, we trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges and under ‘945’ in Hong Kong.  Follow Manulife on Twitter @ManulifeNews or visit www.manulife.com or www.johnhancock.com.

SOURCE Manulife Financial Corporation

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