New CSF Compliance Course – Making the Right Ethical Decisions

New CSF Compliance Course – Making the Right Ethical Decisions

Most of our insurance education focuses on improving product knowledge and developing our technical skills. And there’s nothing wrong with that.

However, more emphasis has been placed on discussing the ethical decisions that insurance professionals have to make daily in their dealings with other industry staff, their clients and the insurance companies they represent.

We work in a society where people pay us for the advice and products we provide to them. They expect us to be fair, honest, trustworthy, and loyal and all the other things they value in their insurance professional. If we breach any of these ethical values, they may well perceive us as being unethical in our dealings with them.

When you hear the word “ethics” what, if anything, comes to mind?

If you said that ethics involves doing the right thing – making the right decision – when in a given situation that offers other possibilities, you are on the right track.

So, it makes sense that if you choose to do the right thing, you are acting ethically and, conversely, if you choose to do the wrong thing, chances are pretty good that you are acting unethically.

There are many definitions of “ethics”, including this one: “Ethics is about fairness, about deciding what is right or wrong, about defining practices and rules that guide responsible conduct between individuals and groups”.

Fairness is a basic ethical value – if you treat people fairly, you reduce the odds of your behaving unethically.

Over the years, philosophers and other scholars have made valiant attempts to provide a generally acceptable definition of ethics. Ethics, like professionalism, is very difficult to define in a fundamental way that will win wide acceptance, but we know it when we see it. Several values are widely recognized as the requisite traits of an ethical person, including:

– honesty and integrity;

– respect and caring for others;

– promise keeping, trustworthiness and fairness; and

– personal accountability.

These ethical values can clearly influence the kind of service insurance organizations provide. A motivated work force that is guided by these ethical values will do much to earn the trust of the insurance buying public. Trust is earned over time through dealing honestly and consistently displaying an attitude that reflects both self-respect and respect for others. If service improves, if ethical values rise, the image of insurance will necessarily improve because image reflects reality.

New Course Making the Right Ethical Decisions

Ethics is all about doing the right thing in a particular situation. As insurance professionals, our clients, insurers and the public (and a lot of other people and organizations) would expect us to do nothing less. In this course, we will look at the following topics as they relate to “Ethics and the Insurance Professional”, specifically:

  • Defining “Ethics”
  • Establishing Ethical Standards – Sources of Influence
  • Basic Ethical Values and What They Really Mean
  • The Insurance Broker’s Dilemma
  • What a Formal Ethics Program Will Do For Your Brokerage.

Credit Hours: 1

Credit Type: Conformité – Compliance

Credit #: CSF18-12-44571

Accrediting Provinces:  QUEBEC

COURSE INFO

This course is included as part of your ILScorp CSF PDU Subscription.

Complete your PDU requirements by November 30, 2019.  CSF accredited online courses for Quebec Life Insurance Agents and Financial Planners!

MORE INFO

Reference period from December 1, 2017 to November 30, 2019

With the CSF Accredited Online Courses Subscription you will:

  • have 6 months access to over 52 accredited CSF insurance training courses in both text and streaming video formats
  • access over 120 PDUs in the categories compliance, insurance of persons, general subjects and group insurance of persons
  • save money compared to purchasing individual courses
  • have a digital record of your completed course work, which we keep on file for up to seven years
  • save time by completing your PDU requirements entirely online, no paperwork or commute
New Year, New You. Earn your Level 2 License.

New Year, New You. Earn your Level 2 License.

To obtain your Level 2 license you must pass the CAIB 2 and the CAIB 3 exams. (BC, SK, MB)
Use ILScorp’s online CAIB exam preparation courses, or Daily Assisted Virtual Classroom Programs to quickly prepare you for your Level 2 license.

CAIB Exam Prep Self-Study Online Video Courses are divided into easy-to-manage chapters with end of chapter quizzes. Each chapter includes 10-20 video clips of the instructor, along with easy to read text. A downloadable PDF workbook, key terms, a mock midterm and a mock final exam are also included. Once you purchase your subscription, you can begin taking your course immediately! All material is viewed online and is accessible 24/7.

MORE INFO ON CAIB EXAM PREP

How the CAIB exam preparation courses work

  • Once you purchase, you can begin taking your course immediately! If you are a new subscriber, you will receive an automated username and password by email.
  • All material is viewed online. All you need is an internet connection!
  • Your course can be accessed any time. You can log in and log out as many times as you wish, pause, rewind and review, unlimited access for 4 months.
  • Quizzes and Final exams help you retain the information.
  • Once you feel prepared to write your CAIB exam, you must contact your Insurance Council, or in BC the Brokers Association to book your exam.
  • Should you require any assistance at any time during your course work, we are here to support you! Email info@ilscorp.com

 

British Columbia Level 2 General Insurance Agent License

A level 2 general insurance agent is not restricted to where he or she can work and is not prohibited from signing contracts of insurance. Although insurance industry experience is not required, an applicant must be an authorized representative of a licensed general insurance agency and have met the educational requirements.

Saskatchewan Level 2 General Insurance Agent License

A Level 2 licensee shall not manage an agency.

Manitoba Level 2 General Insurance Agent License

A level 2 general insurance agent is authorized, to sell the insurance policies authorized under section 3, both inside and outside of the office of a general insurance agency, but is not authorized to manage the office of a general insurance agency

See you next year!

Just a reminder that this is the last newsletter until the New Year. ILSTV will return in early January, 2019.

Thank you for following us and we wish you all the best for the holiday season.

ILSTV staff!

New Course for RIBO Ethics CE Requirement

New Course for RIBO Ethics CE Requirement

RIBO Ethics CE Requirement

The new license year of Oct 01, 2018 to September 30, 2019, brings new continuing education requirements for general insurance licensed individuals in Ontario.

The total number of required CE hours has not changed however a new category, Ethics, has been introduced and licensees must complete a minimum of 1 hour in this category per term.

ILScorp has developed a course that is RIBO approved for 1 CE in the new Ethics Category: Making the Right Ethical Decisions. This course is now available to all ILScorp General CE Subscribers!

More Info

In this course, we will look at the following topics as they relate to “Ethics and the

Insurance Professional”, specifically:

  • Defining “Ethics”
  • Establishing Ethical Standards – Sources of Influence
  • Basic Ethical Values and What They Really Mean
  • The Insurance Broker’s Dilemma
  • What a Formal Ethics Program Will Do For Your Brokerage

Along with the new Ethics CE requirement, there is also a cap on the number of Personal Skills hours permitted and a minimum number of Technical hours required. Continuing Education Requirements are listed below. 

RIBO CE Requirements

Principal Brokers and Deputy Principal Brokers

10 hours of continuing education credits every year between October 1st and September 30th subject to the following conditions:

  • minimum of 1 hour Ethics
  • minimum of 5 hours Management
  • Personal Skills category courses cannot be applied
  • The remaining hours may be in the Management or Technical categories.

A carryover of a maximum of 10 hours (or one term’s requirements) is permitted however the minimum category requirements must be maintained.

All other licensed individuals

8 hours of continuing education credits every year between October 1st and September 30th subject to the following conditions:

  • minimum of 1 hour Ethics
  • minimum of 3 hours Technical
  • maximum of 2 hours Personal Skills may be applied

A carryover of a maximum of 8 hours (or one term’s requirements) is permitted however the minimum category requirements must be maintained.

Newly licensed individuals

The continuing education program of 8 hours every year between October 1st and September 30th will begin the first October following registration. Individuals are only exempted for the remainder of the license year that they were registered.

E.g. Broker A was registered on November 1, 2017 and Broker B was registered on April 30, 2018. Neither Broker A, nor Broker B will be required to have accumulated any continuing education credits by September 30, 2018, but must begin taking the continuing education seminars/courses on October 1, 2018 for the 2018/2019 license term.

Canada’s New Privacy Rules

On November 1, 2018, new provisions in the Personal Information Protection and Electronic Documents Act  (PIPEDA) related to breach of security safeguards came into force, along with breach of security safeguards regulations.

A privacy breach is the loss of, unauthorized access to, or disclosure of, personal information. Breaches can happen when personal information is stolen, lost or mistakenly shared.

Businesses subject to PIPEDA have certain obligations following a breach. These may include reporting to the Office of the Privacy Commissioner of Canada, notifying affected individuals and keeping certain records of privacy breaches.

To be compliant, it’s critical that organizations understand just what the requirements are, when the obligations, record-keeping, reporting and notification are triggered, and ensure they implement policies and procedures aligned with the law.

Most data breaches, whether accidental or malevolent, are in fact caused by an organization’s own employees. Implementing a plan to avoid and handle data breaches by its own employees is an important aspect of an its data breach risk mitigation plan generally and the Digital Privacy Act’s new data beach response requirements means more employee breaches are likely.

PIPEDA Online Training

PIPEDA Explained Legislated Privacy Standards for Every Business Online Course Series

This PIPEDA course training series has been developed for brokerage owners, managers and supervisors specifically. This series focuses on the specific internal guidelines and procedures you can implement in your brokerage to safeguard the privacy rights defined in PIPEDA and other relevant laws. Courses include sample privacy policy worksheets and have been updated to include the new privacy breach regulations.

This 3 Part PIPEDA Series is available as part of the ILScorp General CE Subscription.

PIPEDA PART 1:
Lesson A: Understanding Privacy Laws
Introduction, Definitions and General Requirements

Lesson B: The Principles Begin with Accountability
The 10 Principles of the Privacy Code
Principle 1- Accountability

Lesson C: Identifying Purposes and Consent
Principle 2 – Identifying Purposes
Principle 3 – Consent

PIPEDA PART 2
Lesson A: Principles 4, 5 and 6
Principle 4 – Limiting Collection
Principle 5 – Limiting Use, Disclosure and Retention
Principle 6 – Accuracy

Lesson B: Principles 7, 8, 9 and 10
Principle 7 – Safeguards and Reporting Requirements
Principle 8 – Openness
Principle 9 – Individual Access
Principle 10 – Challenging Compliance

PIPEDA PART 3
Lesson A: The Privacy Commissioner and Complaints
Lesson B: Applications and Audits

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