Category: Featured

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CDRG two years later

View the video here on your mobile device. In 2008, ILSTV featured the fledgling Canadian Disaster Restoration Group, or CDRG. We caught up with Simon Frigon, President and Founding Member of CDRG to see how the organization was doing. Simon Frigon: I think what happened in the last two years is the fact that we’ve [...]

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A Broker Network can save you money

View the video here on your mobile device.  Are you in an office with at least two people who need to obtain continuing education credits every year? ILScorp’s Annual Subscriptions are already priced to give you great value for your dollar, but you can save even more with a Broker Network. For just over $100 [...]

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Why should insurers care about micro-insurance?

View the video here on your mobile device. The benefits of micro-insurance for the insureds can seem fairly obvious: they are managing their risks through low-cost coverage that they may not otherwise be eligible to receive, either due to premium paying capacity or insurability conditions. But why should insurers and carriers care? Can micro-insurance help [...]

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The Blackberry: work-life balance friend or foe?

View the video here on your mobile device. It wasn’t that long ago that when the workday was over, it was over. If people needed to reach you in a professional capacity, they simply called during business hours. These days, with Blackberries and iPhones taking over the mobile air waves, the line between work and [...]

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Business interruption in the global corporate world

View the video here on your mobile device. Jason Trahan, a senior manager with Ernst & Young, discusses business interruption in today’s global corporate structure. Jason Trahan: I think what’s changing business interruption is really the complexities of businesses themselves. As they get more and more global their supply chain is stretched out across the globe and [...]

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Appraising on the Antiques Road Show

View the video here on your mobile device. His name is Geoff Dominy, and he is one of Canada’s most respected gemologists. Aside from his work as an appraiser on the Canadian Antiques Road Show, he is a Fellow With Distinction of the Gemological Association and Gem Testing Laboratory of Great Britain, was founder and [...]

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Road Safety for Children

View the video here on your mobile device. Schools across the country are in session so it’s no surprise that child safety stories have been some of ILSTV’s most popular this week. On Wednesday, we told you about a report from Manitoba Public Insurance which said that children aged five to 14 make up the [...]

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The Importance of Continuing Education

View the video here on your mobile device. Narrator: Dr. William T. Hold is the  President of The National Alliance of Insurance Education and Research, the U.S’s leading professional insurance and risk management education resource. He talks to ILSTV about the importance of continuing education. Dr. Hold: It’s important because when you look at – especially [...]

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Ontario auto reforms: Credit scoring and Unfair or Deceptive Acts or Practices

View the video here on your mobile device. As part of its measures to protect auto insurance consumers, the Ontario government included a reform to project objectionable quoting practices including the use of credit scoring, delays in providing quotes and other certain screening techniques. ILSTV asked Barb Sulzenko-Laurie, IBC’s Vice President of Policy about the [...]

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ChAD/ChSF Discount

View the video here on your mobile device. Avez-vous besoin des PDUs pour la ChAD ou la ChSF ? Maintenant, éconmisez 10 % de les abonnement annuel du ChAD, ChSF et l’abonnement combiné. (Jusqu’au 21sept.) Entrez <<QCTV2010>> à la caisse. Do you need ChAD or ChSF credits? Until September 21, 2010 you can save 10% [...]

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No vacancies for CEO positions

View the video here on your mobile device. There wasn’t a lot of hiring in Canada last year at the senior executive level in the insurance industry. We asked John McArthur of executive search firm AMAC Consultants, why? John McArthur: I’m not quite sure what the reason for that is. I’d like to think that [...]

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Monitoring auto reforms is key: Coalition

View the video here on your mobile device. The introduction of auto insurance reforms in Ontario has undoubtedly started a lot of conversations with the public and stakeholders in a variety of industries. What these discussions did was help to underline just how complex the auto insurance system is in this province. Questions of consumer [...]

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What Ontario drivers should do: A medical take

View the video here on your mobile device. The auto insurance reforms that started in Ontario on September 1 were developed to help the insurance industry keep a control on costs, while also allowing customers more choice in their policies. Dorianne Sauvé, Co-Chair of the Coalition Representing Health Professionals in Automobile Insurance Reform, says that [...]

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What Ontario drivers should do: IBC’s take

View the video here on your mobile device. As part of the Ontario government’s measures to increase consumer choice in auto insurance, housekeeping and home maintenance expenses and caregiver benefits were made optional. Barb Sulzenko-Laurie, IBC’s Vice President of Policy, explains how the housekeeping benefit has changed over the last few years, and what she [...]

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What Ontario drivers should do: A lawyer’s take

View the video here on your mobile device. There are more than nine million licensed drivers in Ontario and as of September 1, their insurance could change. Patrick Brown, former president of the Ontario Trial Lawyers Association and a partner with law firm McLeish Orlando, says that consumers need to be aware of what their [...]

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John McArthur shares his thoughts on Ontario’s Auto Reforms

View the video here on your mobile device. John McArthur, the chairman of AMAC Consultants, Inc. shares his thoughts on the pending Ontario auto reforms. John McArthur: I chaired the Claims Committee for the Insurance Bureau of Canada in 1990 or thereabouts when the first auto reform legislation was implemented in Ontario, and there have been two iterations [...]

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The $3,500 cap on minor injuries: A health care perspective

View the video here on your mobile device. The Coalition Representing Health Professionals in Automobile Insurance Reform is represented by a wide range of caregivers, including physiotherapists, chiropractors, occupational therapists, social workers and speech-language pathologists. The Coalition’s co-chair, Dorianne Sauvé, says that a hard limit on minor injury benefits can lead to a “gray zone.” [...]

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Assessing assessment caps: A health care perspective

View the video here on your mobile device. As part of the auto insurance reforms, caps are being placed on Ontario drivers. One of the caps limits the amount of money available for assessments to $2,000. Is $2,000 enough? ILSTV asked Dorianne Sauvé, Co-Chair of the Coalition Representing Health Professionals in Automobile Insurance Reform. Dorianne [...]

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Jewelry Appraisals as a selling tool

View the video here on your mobile device. ILSTV spoke with Carol Cheney, the Director of Insurance Services at Harling’s Jewellers in Vancouver BC, about how some stores indulge in the questionable practice of using jewelry appraisals as a selling tool. Carol Cheney: Jewelry appraisals used as a selling tool and how to know whether [...]

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