Langley’s B&W Insurance Brokers honoured as one of Canada’s best

Langley Times

A Langley insurance brokerage had been recognized as one of the leading firms in all of Canada.

B&W Insurance Brokers was named one of Canada’s top brokerages by Insurance Business Canada.

To determine the best in the industry, Insurance Business Canada collected both quantitative and qualitative information from the nominees, comparing client counts, analyzing client retention rates and new business development, as well as revenue figures.

“Beyond purely reviewing numbers, we assessed nominees on attributes such as innovation, client relations and strategic leadership. And to some degree, we looked at the character and culture inherent in a successful brokerage,” said Donald Horne, the associate editor of Insurance Business Canada.

“Because at the end of the day, it’s easy to forget the importance of that human touch and the impact it has in today’s hyper-digitized world — especially in a client-focused service industry like insurance.”

The whole process narrowed down the nominee pool to a select group of 31 brokerages that exemplify success and a well-rounded approach needed to get ahead in the market.

The Co-operators wins Canadian Analytics Carrier of the Year


The Co-operators has been named the Canadian Analytics Carrier of the Year by Nexus Insurance at the Insurance Analytics Canada Awards. The award, which was presented as part of the Insurance Analytics Canada Summit in Toronto, acknowledges the insurance company that has made the biggest advances in implementing analytics in its business.

The business intelligence team at The Co-operators was created in 2011 with just two employees. Given its success in helping the insurer work smarter, the organization continued to invest in this area and the team grew to its current size of 70 business intelligence professionals. Its work was instrumental as The Co-operators became the first insurance company in Canada to offer homeowners comprehensive flood insurance coverage in 2015. Other areas of focus include the development of self-service analytics, usage-based insurance, the internet of things and price optimization, among other things.

“New technologies and the availability of data are changing insurance in a fundamental way, and this award recognizes our achievements in creating a data-driven organization,” said Carl Lambert, vice-president, national P&C business intelligence at The Co-operators. “Our accomplishments to date have been made possible by a team of incredibly talented business intelligence professionals and a leadership group with the foresight to make wise investments in this aspect of the business.”

The award ceremony brought together more than 200 people from leading insurers and service providers to recognize ground-breaking achievements in data and analytics. Expert judges evaluated entries based on how the companies have challenged the norms of the industry and pushed conventional boundaries.

About The Co-operators:
The Co-operators Group Limited is a Canadian co-operative with more than $40 billion in assets under administration. Through its group of companies it offers home, auto, life, group, travel, commercial and farm insurance, as well as investment products. The Co-operators is well known for its community involvement and its commitment to sustainability. The Co-operators is listed among the Best Employers inCanada by Aon; Corporate Knights’ Best 50 Corporate Citizens in Canada; and the Top 50 Socially Responsible Corporations in Canada by Sustainalytics and Maclean’s magazine. For more information visit

SOURCE The Co-operators

Economical Insurance provides $5,000 to help educate children in Grey Bruce on water conservation

News Release

From May 17 to 19, more than 2,000 Grade 4 students, 450 teachers and parents, and approximately 650 volunteers from across the county will be at the 15th Annual Grey Bruce Children’s Water Festival learning about water conservation practices and protection of natural resources to ensure a high quality water supply for future generations.

The need for better water stewardship is clear. Despite improvements in household water conservation, Canada remains one of the world’s largest per capita users of fresh water, second only to the United States. According to the Canadian Mortgage and Housing Corporation, in 2011, 43% of municipal water usage was residential.

In groups of five accompanied by a teacher/parent, students will go through as many as 46 interactive activity centres to learn about the wise use, conservation and protection of water and water sources. Each activity centre is hands on, educational and entertaining and compliments the Ontario Curriculum.

For the fourth consecutive year, Economical Insurance, one of Canada’s largest provider of home, auto and business insurance, has partnered with Miller Insurance Brokers, to support the festival with a gold-level sponsorship.

“Economical is honoured to be involved with the Grey Bruce Children’s Water Festival” said Robert Gow, Economical’s Vice-President of Sales and Distribution for Ontario. “We feel it is important to make children aware of the impact water usage has on our environment, and to encourage them to take action at an early age.”

“We are proud of our affiliation with a company like Economical Insurance, that continues to show their dedication to respecting and protecting our environment by supporting this year’s festival,” says Todd Farrell, President of Miller Insurance Brokers. “Educating youth about Canada’s high water usage, and providing them with resources to learn about water conservation, is a critical step towards a more sustainable future.”

The festival will focus on several key messages for students: use water wisely, protect our water supply, examine the interface between water and technology, and celebrate the overwhelming role of water in the ecosystem. Although the festival caters to Grade 4 students, the educational messages will be extended to the general public through educational radio ads, local radio talk shows, websites and media coverage.

About Economical
Founded in 1871, Economical is one of Canada’s leading property and casualty insurers, with $2.0 billion in premiums during 2015 and $5.3 billion in assets as at December 31, 2015. Based in Waterloo, this Canadian-owned and operated company services the insurance needs of more than one million customers across the country. Economical conducts business under the following brands: Economical Insurance, Economical, Western General, Economical Select, Perth Insurance, Sonnet, Economical Financial, and Family Insurance Solutions.

About Miller Insurance Brokers
Miller Insurance has brokered insurance to homes and businesses in Grey, Bruce and Wellington Counties for more than 100 years. Starting in 1899 as the Jackson Bros. Agency, it has operated under the name of Miller Insurance since 1985 and has grown to support 50 employees in its eight locations. Proudly active in the community, Miller Insurance continually strives to provide the best customer service, and the best products for its customers.

For further information, contact:
Doug Maybee
Economical Insurance
(T) 519.570.8249
(C) 519.404.0989

Great-West Lifeco announces succession plan for President and Chief Operating Officer, Canada

Press Release:

Great-West Lifeco Inc. today announced the succession plan for Dave Johnston, President and Chief Operating Officer, Canada, who has communicated his intention to retire in the third quarter of 2016 following a 38-year career with the Great-West Lifeco organization, including the last three years as President and Chief Operating Officer, Canada.

In conjunction with Dave Johnston’s upcoming retirement, the company announced that Stefan Kristjanson, currently Executive Vice-President, Strategy & Transformation, will be appointed to the role of President and Chief Operating Officer, Canada effective August 6, 2016.

“As President and Chief Operating Officer, Canada, Dave launched the strategy to invest in the capabilities required to ensure that our Canadian operations remain competitive, responsive and relevant in a dynamic and changing environment,” said Paul Mahon, President and Chief Executive Officer of Great-West Lifeco. “Dave championed significant change initiatives relating to innovation, digital services and employee engagement. These and his many other achievements position us well for continued success in the future.”

Stefan Kristjanson has been associated with the Great-West Lifeco organization for 26 years. He has held a wide variety of roles with increasing responsibility, including leadership of the group insurance business in Canada and the integration of the Irish Life business inIreland. Most recently Stefan has led the strategy and transformation of the business in Canada.

“Stefan’s deep understanding of our Canadian operations and his recent focus on strategy and transformation position him well to lead our growth in Canada,” said Paul Mahon, adding that Stefan will work closely with Dave to ensure a smooth transition.

About Great-West Lifeco
Great-West Lifeco Inc. (TSX:GWO) is an international financial services holding company with interests in life insurance, health insurance, retirement and investment services, asset management and reinsurance businesses. Great-West Lifeco has operations inCanada, the United States, Europe and Asia through Great-West Life, London Life, Canada Life, Irish Life, Great-West Financial and Putnam Investments. Great-West Lifeco and its companies have approximately Cdn $1.2 trillion* in consolidated assets under administration and are members of the Power Financial Corporation group of companies.

* Assets as of March 31, 2016

SOURCE Great-West Lifeco Inc.

For further information:

Marlene Klassen, APR
Assistant Vice-President, Communications
204-946-7705 |

J.D. Power ranks The Co-operators highest for auto insurance customer satisfaction

The Co-operators has been awarded the 2016 J.D. Power Canada awards for Canadian Auto Insurance Customer Satisfaction in all three regions where it competes – the Atlantic, Ontario and Alberta.


The J.D. Power study measures customers’ satisfaction with their auto insurance providers in four regions by examining five critical study factors that constitute the relationship between customers and their insurance company: billing and payment, claims, non-claim interactions, policy offerings, and price.  The Co-operators received the highest score in the price, policy offerings, and billing and payment categories in each of the Atlantic, Ontario and Alberta regions.

“We believe our performance in this J.D. Power study clearly shows that we have a consistently high level of customer satisfaction across the country,” said Kathy Bardswick, president and CEO of The Co-operators. “We are pleased with the results and will use the information gathered in the surveys to improve upon our position as an industry leader in client engagement.”

Since the inaugural study in 2008, detailed results of the J.D. Power study has been used to identify strengths and areas in need of improvement. Results from previous years have helped The Co-operators focus on specific areas to improve customer service, and these efforts are producing positive results. The organization’s scores improved significantly this year in four of the five categories that are factors in the study.

For more information on the study, please visit

About The Co-operators:
The Co-operators Group Limited is a Canadian co-operative with more than $40 billion in assets under administration. Through its group of companies it offers home, auto, life, group, travel, commercial and farm insurance, as well as investment products.

The Co-operators is well known for its community involvement and its commitment to sustainability. The Co-operators is listed among the 50 Best Employers in Canada by Aon Hewitt; Corporate Knights’ Best 50 Corporate Citizens in Canada; and the Top 50 Socially Responsible Corporations in Canada by Sustainalytics and Maclean’s magazine. For more information visit

SOURCE The Co-operators

For further information: Leonard Sharman, The Co-operators, 519-767-3937

Desjardins donates $75,000 to the Red Cross to help those affected by wildfires in Fort McMurray

Desjardins Group, the leading cooperative financial group in Canada, is donating $75,000 to the Canadian Red Cross as it works to help families affected by the devastating wildfires burning in and around Fort McMurray, Alberta.


Tens of thousands have been displaced, as emergency responders continue to help with the evacuation and battle the flames. Safety is the utmost priority and helping those affected is an immediate concern. Desjardins Group is committed to contacting and provided assistance to its customers.

“The damages caused by the wildfires are devastating for the people of Fort McMurray,” said Guy Cormier, Chair of the Board, President and CEO of Desjardins Group. “It’s times like these when our customers need us most and it’s important that they know we are available to assist them immediately through this situation. It will affect them for some time to come and we need to be there to help and to bring a sense of normalcy back to their lives as soon as possible.”

A mobile team will be dispatched to the area to speed up claims processing for our customers. In addition, as of Monday May 9,Quebec caisse members will be able to make a donation to the Red Cross via AccesD, or by phone at 1-800-caisses.

Contacts for clients in Fort McMurray
If you are a Desjardins Group customer, please contact us as soon as it is safe to do so with questions about your insurance coverage or to report a claim:

  • State Farm – contact your local agent or call 1-877-STATEFARM (782-8332)
  • The Personal Insurance Company and Desjardins Insurance: 1-888-785-5502
  • Western Direct Insurance: 1-855-674-6338

Customers may also get in touch through Facebook and Twitter:
Facebook: or
Twitter: or

As this event unfolds, Desjardins will be in contact and work actively with emergency officials and government bodies to coordinate the various relief measures and programs that will be implemented over the coming weeks.

About Desjardins Group
Desjardins Group is the leading cooperative financial group in Canada and the sixth largest cooperative financial group in the world, with assets of $248.1 billion. It has been rated one of the Best Employers in Canada by Aon Hewitt. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Considered North America’s strongest bank according to Bloomberg News, Desjardins has one of the highest capital ratios and credit ratings in the industry.


SOURCE Desjardins Group

For further information: (media inquiries only): Valérie Lamarre, Public Relations, Desjardins Group, 514-281-7275 or 1-866-866-7000, ext. 5557275, /; John Bordignon, Media Relations, State Farm Canada, 905-750-5567 / 416-801-6078,,

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