The Co-operators acquires Robert Poirier & Associes, Courtier d’assurance inc.

The Co-operators announced today it has purchased Robert Poirier & Associés, Courtier d’assurance inc. (Assurance Robert Poirier) in Gatineau, Quebec.

The brokerage’s portfolio includes personal and commercial insurance policies. Any existing insurance coverage a client has will remain in effect for the current term of their policies.

“The Co-operators has seen steady growth in Quebec over the past several years, and acquiring this book of business is a prime example of our commitment to expanding our distribution system in the province,” said Rob Wesseling, president and CEO of The Co-operators. “We look forward to helping our new clients get the insurance and investment products they need to achieve financial security, and ultimately, peace of mind.”

Clients will enjoy the exemplary service of a leading national insurance co-operative and have access to a full suite of insurance products including home, auto, life, travel and commercial.

About The Co-operators:
The Co-operators Group Limited is a Canadian co-operative with more than $42 billion in assets under administration. It has a strong and steadily growing presence in Quebec, offering clients home, auto, life, group, travel and commercial insurance, as well as investment products. The Co-operators is well known for its community involvement and its commitment to sustainability. The Co-operators is listed among the Best Employers in Canada by Aon Hewitt; Corporate Knights’ Best 50 Corporate Citizens in Canada; and the Top 50 Socially Responsible Corporations in Canada by Sustainalytics and Maclean’s magazine. For more information please visit

SOURCE The Co-operators


The 2018 Intact Insurance Commercial Producer School was an amazing success!

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Manulife announces $400,000 Artificial Intelligence partnership with UWaterloo

Today, Manulife announced a four-year, $400,000 partnership with the Waterloo Artificial Intelligence Institute at the University of Waterloo. This investment will support Artificial Intelligence (AI) research in disability claim prediction as well as fraud detection and natural language comprehension in customer service.

“Customer expectations are evolving and are increasingly driven by the power of technology,” said Cindy Forbes, Executive Vice President and Chief Analytics Officer, Manulife. “This partnership with Canada’s top university in computer science and engineering is well matched with Manulife as we transform into a digital, customer-centric leader.”

In addition to funding research, this Manulife and UWaterloo partnership will help build the next generation of intelligent systems through the Institute’s partnership program. It will also fund two AI prizes – for each year of the partnership – to undergraduate students who have excelled in either their studies, research or leadership in AI fields.

“AI is proving to be one of the most important technologies of our time and will have a significant impact on our economy and the lives of Canadians,” said Feridun Hamdullahpur, President and Vice-Chancellor, University of Waterloo. “The University of Waterloo is committed to working with industry leaders like Manulife to ensure that we understand and benefit from the opportunities and impacts of this technology.”

Known as Canada’s Innovation University, the University of Waterloo is home to world-changing research and inspired teaching. Together, Manulife and UWaterloo plan to deepen their 30+ year relationship and find new ways to transform for customers in a digital world.

About Manulife
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2017, we had about 35,000 employees, 73,000 agents, and thousands of distribution partners, serving more than 26 million customers. As of June 30, 2018, we had over $1.1 trillion (US$849 billion) in assets under management and administration, and in the previous 12 months we made $27.6 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges and under ‘945’ in Hong Kong.

SOURCE Manulife Financial Corporation

Chubb Appoints Tim Barziza to Lead North American Property Claims

Bill Turnbull to Retire at the End of the Year

WHITEHOUSE STATION, N.J.Sept. 24, 2018 /CNW/ — Chubb has appointed Tim Barziza as Head of its North American Property Claims, effective immediately. In this role, Mr. Barziza will be responsible for leading the technical and administrative execution of the Property Claim Service, including the Recovery and the Special Investigations Units across North America for both personal and commercial claims. He will be based in Dallas and report to Megan Watt, Head of North America Claims.

Mr. Barziza has more than 25 years of insurance industry experience, with a little more than 15 being spent at Chubb. He joined Chubb as an outside claims representative in 2003, and since then has held various technical and operational claims management positions. Prior to this positon, Mr. Barziza served as a senior claims officer where he led the General Adjuster and Executive General Adjuster teams across North America, spanning personal and commercial claims across all business units. During that time, he spearheaded efforts around several on-the-ground command center operations that were instrumental in client outreach and response efforts during hurricanes and wildfires that took place in 2017.

“Tim brings a wealth of knowledge and experience to this role; his understanding of the claims organization, structure, and commitment to the brand makes him an ideal fit for this position,” said Ms. Watt.  “I look forward to working with Tim to ensure we continue providing the exceptional level of service and technical excellence that is synonymous with our reputation.”

Bill Turnbull to Retire

After a three decade career with Chubb, Bill Turnbull will retire at the end of 2018. Mr. Turnbull joined Chubb in 1985 as a Professional Associate and thereafter held various positions of increasing responsibility including as a Field Adjuster for various business lines, as Claims Manager for the Richmond and Boston branches, and served in several other claims management roles across first and third party claims. Bill was also instrumental in the opening of Chubb’s first Claims Service Center in Chesapeake, VA, serving as its Branch Manager. Mr. Turnbull will  continue to serve in an active advisory capacity and will work closely with Tim through the end of the year to ensure a smooth transition.

In his most recent role as head of North American Property Claims, Mr. Turnbull led efforts around training and branding initiatives that have helped further define Chubb’s claims service platform as the top performer in the industry, and effectively led Chubb’s response to some of the most significant catastrophic events the Chubb organization has witnessed. “Bill’s dedication and leadership within the claims organization has been influential in the prominent service levels that Chubb has become known for in the marketplace,” said Paul J. Krump, EVP, Chubb Group President, North America Commercial and Personal Insurance. “I want to thank Bill on behalf of our management team and the entire Chubb organization for his many contributions, and wish him all the very best during his retirement.”

About Chubb
Chubb is the world’s largest publicly traded property and casualty insurance company, and the largest commercial insurer in the United States. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline.

Additional information can be found at

Chubb Insurance Company of Canada has offices in TorontoCalgaryMontreal and Vancouver and provides its products and services through licensed insurance brokers across Canada. For additional information, visit


SSQ Insurance to go ahead with reimbursement of medical cannabis expenses

In light of clinical advances demonstrating the efficacy of cannabis in the treatment or relief of certain medical conditions, SSQ Insurance will be offering a new option as of January 1, 2019, to cover medical cannabis expenses.

“This coverage, in compliance with federal law on medical marijuana use, is for those for whom traditional prescription drugs have been deemed ineffective,” said Éric Trudel, Senior Vice-President, Strategies and Product Management at SSQ Insurance.

In an effort to control group insurance costs, eligibility for the expenses incurred for the purchase of medical cannabis will be subject to certain conditions determined by SSQ Insurance. Therefore, prior authorization from SSQ Insurance will be required given that medical cannabis will be covered only when used to treat or relieve one of the following medical conditions when standard pharmacological treatments have not worked:

  • Chronic neuropathic pain
  • Cancer related pain
  • Spasticity secondary to multiple sclerosis or spinal cord injury
  • Nausea and vomiting caused by chemotherapy

In addition, medical cannabis must be prescribed by an authorized physician or nurse and purchased solely from a licensed vendor duly authorized by Health Canada.

SSQ Insurance will monitor legislative changes and clinical advances in the field and make the necessary adjustments to the eligibility conditions listed above.

About SSQ Insurance
Founded in 1944, SSQ Insurance is a mutualist company that puts community at the heart of insurance. With assets under management of $12 billion, SSQ Insurance is one of the largest companies in the industry. Working for a community of over three million customers, SSQ Insurance employs over 2,000 people. Leader in group insurance, the company also sets itself apart through its expertise in individual life and health insurance, general insurance and the investment sector. For more information, please visit

SOURCE SSQ Insurance

Cal LeGrow Insurance and Financial Group, Expands Into Nova Scotia

ST. JOHN’SSept. 19th, 2018 /CNW/ Cal LeGrow Insurance and Financial Group, the largest independent commercial insurance broker in Newfoundland and Labrador, unveiled plans today to open an office in Nova Scotia this fall, working to expand their presence across the Maritimes.

“Expansion into the Maritimes is a logical next step in our story to take the strength of the Cal LeGrow brand and value proposition and plant it proudly into the Maritimes,” said Jeff LeGrow, Cal LeGrow CEO and Chairman. “Today we service about 1 in 4 businesses in Newfoundland and Labrador, and as our clients are growing and expanding into the Maritimes, now so must we. We are committed to bringing the same service excellence to clients across the Atlantic Provinces.”

In addition to expansion plans, Cal LeGrow also announced organizational changes. To support the expansion into Nova Scotia, Cal LeGrow has recruited 20-year sales and marketing veteran, Keith Vokey, to lead the operations and development of the Maritime operations as Senior Vice President, Maritimes. He will be based out of Halifax.

“Keith is no stranger to Cal LeGrow. He worked here at the beginning of his career of twenty plus years,”continued Jeff LeGrow“He has spent his career in senior sales and key account positions, building a deep roster of client relationships and experiences that he will bring to our business. He’s come full circle and we are excited to have Keith’s fresh perspective at our management table.”

Cal LeGrow also announced today that Kevin Casey has been named its newest partner and shareholder.

“Kevin has been fully invested in our business since he joined our team over two years ago, and today, Rod Vatcher and I are thrilled to welcome him to the ownership team,” said Jeff LeGrow“Through Kevin’s leadership, our sales team has been reenergized, experiencing significant growth year over year, and now we plan to build on that momentum, expanding our business into the Maritimes.”

Kevin Casey joined Cal LeGrow as the Senior Vice President of Sales and Marketing in April 2016 after almost 15 years as Co-founder at Idea Factory, a full-service advertising agency in St. John’s, Newfoundland and Labrador.

“We worked closely with Kevin for many years in his role at Idea Factory and about three years ago we started discussions with him about our long-term vision and where we wanted to take the business. We knew Kevin’s fresh thinking would enhance our sales culture and brand in many different and positive ways. Kevin connected with our vision immediately,” explains Rod Vatcher, President of Cal LeGrow, “and things have worked very well ever since.”

“Like so many mature industries, the future of business insurance is changing rapidly and we are positioning ourselves to meet those demands head-on,” said Kevin Casey, newly appointed Executive Vice President and Partner. “We will continue to invest in talent and we are always exploring acquisition opportunities in the insurance and wealth management space,” continued Casey. “Our plans for growth are bold and I am excited to do my part, along with our exceptional team, to drive the business vision forward.”

Currently, Cal LeGrow manages risk for over 4000 businesses across Newfoundland and Labrador. These announcements come as the next in a series of steps Cal LeGrow has taken to further strengthen their position in commercial insurance and financial planning solutions in Newfoundland and Labrador, and now the Atlantic provinces.

About Cal LeGrow

Cal LeGrow Insurance and Financial Group is one of Atlantic Canada’s largest independent commercial insurance and financial solutions brokerages. In 2016, Cal LeGrow was invited to be a member of the Canadian Broker Network (CBN) as the only Atlantic Canadian representative. CBN is a consortium of leading independent brokerages representing more than $1 Billion in property casualty premiums as well as employee benefits and life and financial services. Together, CBN has over 50 offices across Canada and 1500 employees.

SOURCE Cal LeGrow Insurance & Financial Group

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