Economical welcomes Paul MacDonald as Executive Vice-President of Personal Insurance

 Economical Insurance today announced another significant addition to its executive team. Paul MacDonald will be joining the company in the new role of Executive Vice-President (EVP) of Personal Insurance effective early January 2018.

“We are pleased to welcome Paul to the executive team as we deepen our capabilities to deliver the most relevant products and experience to our customers and brokers,” said Rowan Saunders, President and CEO of Economical. “Paul brings extensive industry expertise in leading underwriting and claims functions, product and distribution strategy, and business transformation and integration — all critical elements as we drive toward our vision to become one of Canada’s top property and casualty insurers.”

“Paul will have P&L accountability for broker-distributed personal insurance and support a renewed focus in personal lines across our distribution channels. He will work in close partnership with Tom Reikman, Chief Distribution Officer, and Fabian Richenberger, EVP, Commercial Insurance. This is an exciting time as we continue our progress towards a new business platform and policy administration system for personal insurance, and an enhanced senior executive team,” added Saunders.

Prior to joining Economical, Mr. MacDonald was Senior Vice-President and Chief Claims Officer at RSA Canada. Before RSA, he was Vice-President, Canadian Operations for SGI CANADA, directing the company’s underwriting, broker services, business development, and regional claims operations. His experience also includes insurance consulting with PricewaterhouseCoopers and senior leadership positions with Aon Risk Services.

Mr. MacDonald has an MBA from Northwestern University/York University and undergraduate degrees in law (Dalhousie University) and arts (Queen’s University).

About Economical Insurance
Founded in 1871, Economical is one of Canada’s leading property and casualty insurers, with more than $2.2 billion in annualized premium volume and more than $5.6 billion in assets as at September 30, 2017. Based in Waterloo, this Canadian-owned and operated company services the insurance needs of more than one million customers across the country. Economical conducts business under the following brands: Economical Insurance, Economical, Western General, Economical Select, Perth Insurance, Sonnet, Petsecure, Economical Financial, and Family Insurance Solutions.

SOURCE Economical Insurance

New Website Aims to Make Insurance Information Simple and Accessible for Canadians

A new website designed to help consumers become more aware of the range of insurance options available in Canada and to understand more about them was launched today.

Created by the Canadian Association of Financial Institutions in Insurance (CAFII), the website explains how more than a dozen types of insurance work including Mortgage Default Insurance and Life Insurance, as well as a wide range of Creditor’s Group and Travel Insurance products. These products include Mortgage Life Insurance, Mortgage Disability and Critical Illness Insurance, Job Loss Insurance, Payment Protection Insurance, Travel Medical Insurance, and Trip Cancellation and Interruption Insurance.

In addition, the website provides a number of helpful resources including a handy list of Frequently Asked Questions, and information on how consumers can make an enquiry or complaint to their CAFII-member insurance provider. It also includes Association and industry news.

According to Keith Martin, co-executive director of CAFII, the new website is the latest step in helping to fulfill the organization’s goal of making insurance simple and accessible for Canadians.

“Consumers benefit from having a wide choice of insurance products and distribution channels in Canada, but many are not familiar with them or how they work,” Mr. Martin said. “While our new website is still a work in progress, we hope that consumers will find it useful in helping them make more informed choices.”

About CAFII:
The Canadian Association of Financial Institutions in Insurance is a not-for-profit Association dedicated to the development of an open and flexible insurance marketplace. CAFII was established in 1997 to provide a voice for financial institutions involved in selling insurance through a variety of distribution methods. CAFII believes consumers are best served when they have meaningful choice in the purchase of insurance products and services.


CFIB and Northbridge Insurance partner to protect small businesses

The Canadian Federation of Independent Business (CFIB) is proud to announce that it has chosen Northbridge Insurance as its exclusive commercial insurance partner to help ensure its members get the right coverage to protect their businesses.

“Small business owners wear every hat when it comes to running their business,” said Dan Kelly, President at CFIB. “Northbridge Insurance understands our members don’t have a lot of time, so they’ve developed an insurance solution that’s fast and simple and recognizes the important role brokers play in assessing business owners’ unique needs.”

Through the partnership, CFIB members have exclusive access to an enhanced small business insurance solution from Northbridge Insurance that includes comprehensive property and liability coverage, plus cyber risk protection. Members also receive Legal Expense Insurance, covering up to $100,000 in legal costs, underwritten by DAS Canada.

In addition, CFIB members enjoy unlimited telephone access to Legal Assist services, which provide general legal advice for business questions ranging from product ideas to contract legalese and employment issues.

The partnership is unique in that it also supports the CFIB membership base: Northbridge has ensured that CFIB’s insurance broker members can easily offer the program to prospective customers.

“We’ve spent a lot of time connecting with small business owners to get a better understanding of their needs and the challenges they face,” said Ilda Dinis, Senior Vice President, Customer Innovation & Experience at Northbridge Insurance. “We’re excited to work with brokers to help ensure our customers get the right protection for their businesses.”

More details on the CFIB’s partnership program are available at

About the Canadian Federation of Independent Business

CFIB is Canada’s largest association of small and medium-sized businesses with 109,000 members across every sector and region. Visit us at

About Northbridge Insurance

Northbridge Insurance is a leading Canadian commercial insurer. Working with our broker partners, we focus on understanding the needs of our customers and on creating solutions that make a difference to their success. Visit us at to learn more.

About DAS Canada

DAS Canada is a full-service specialist in Legal Expense Insurance. We lead the Legal Expense Insurance market in Canada and are committed to creating access to justice for Canadians. DAS Canada is part of DAS Group, the global market leader in Legal Expense Insurance and a subsidiary of ERGO—the primary insurer of Munich Re Group. Visit us at to learn more.

SOURCE Canadian Federation of Independent Business (Toronto)

ILScorp: Same Passion. New Address

ILScorp: Same Passion. New Address

ILScorp’s New Location

It’s with great anticipation and pleasure to let you know that on December 01, 2017, we are relocating to a beautiful and spacious new location.

Our new address is:
Unit #104
1829 Beaufort Avenue
Comox, BC. Canada
V9M 1R9

However, our phone number remains the same at 1-800-403-2211.
Our primary email address is also still the same

Since we first opened our doors in 1991,  our customers loyal business and support is one of the main reasons why we’ve grown so much over the years. We’ve been searching for the ideal location and are happy to tell everyone that we’ve finally found it!

As of November 30, 2017, we are no longer at our Ryan Road address. Feel free to contact us with any questions you may have concerning the new location on Beaufort Avenue or our services.

We look forward to working with you at our new address!

The Co-operators welcomes as its newest member

The Co-operators Group Limited is pleased to announce the addition of, a co-operative that supports daycares throughout Quebec, to its membership. The Co-operators now has 43 diverse member organizations representing virtually every region of the country and a variety of sectors. has two types of co-operative members. More than 600 daycares are user members, which represent approximately 60 percent of all early childhood centres in the province; and ten regional daycare associations, which are supporting members. The co-operative secures beneficial commercial agreements for its members related to food, office supplies, furniture, educational materials and other products and services. It operates a web platform for group purchasing, negotiates conditions and pricing, and processes payments on behalf of its members.

“ shares the same co-operative values that guide The Co-operators approach to business, and feels proud and delighted to join such a distinguished group of members,” said Martin Grenier, general manager, business relationships at

As a co-operative, The Co-operators is owned and democratically controlled by members who use its products and services. The membership of The Co-operators consists of 43 organizations from across the country, representing the agriculture, finance, retail/consumer, service, health, and labour sectors of the Canadian economy. is the sixth member based in Quebec and the first that supports early childhood.

“We are very pleased to welcome our newest member,, which strengthens and brings a new perspective to our diverse membership,” said John Harvie, chairperson of the board of directors of The Co-operators. “ shares our strong commitment to co-operative principles, and we look forward to working with its representatives as they participate and contribute to our democratic governance processes in the years ahead.”

About The Co-operators:
The Co-operators Group Limited is a Canadian co-operative with more than $48 billion in assets under administration. Through its group of companies it offers home, auto, life, group, travel, commercial and farm insurance, as well as investment products.

The Co-operators is well known for its community involvement and its commitment to sustainability. The Co-operators is listed among the Best Employers in Canada by Aon Hewitt and Corporate Knights’ Best 50 Corporate Citizens in Canada. For more information, visit

SOURCE The Co-operators

Vero Insurance Implements Ground Breaking Symbility Solutions Claims Platform

 Symbility Solutions’ (TSX.V: SY) (“Symbility”) Australasian reseller CoreLogic, have signed a contract with Vero Insurance, part of Suncorp New Zealand, to assist them in automating their claims process, and improving the claims experience for their customers.

Symbility’s data-driven, cloud-based claims assessment and management workflow platform will benefit all participants in Vero’s claim process – the insurer, its supplier networks and the policyholder.

“Major events like the Kaikoura and Canterbury earthquakes have shown how vital insurance is for safeguarding New Zealanders homes and financial wellbeing,” said Jimmy Higgins, Executive General Manager for Claims at Vero.

“We’re committed to being there in the moments that matter, to get our customers’ homes repaired as quickly as possible, and Symbility will help us achieve this.”

Head of Insurance NZ at CoreLogic, Richard Deakin, noted that Symbility integrates completely into an insurer’s existing system to create a single source of truth for a claim throughout the entire process.

“From first notice of loss, to the assessment process to remediation, Symbility vastly improves efficiencies and delivers a better outcome for customers who need to make a claim on their house insurance,” said Mr Deakin.

“Often the biggest cause of frustration amongst policyholders is not knowing where the claim is at or what the outcome is likely to be, something often remembered very clearly at renewal time. Symbility turns this all on its head, instead offering full visibility of the claim to all participants.”

Jimmy Higgins said Vero was looking for a solution that was easy to use but that also allowed assessment and pricing accuracy, improved management of the claims process, reduced revisits and variations.

“We trialled Symbility and were delighted with the way it improved outcomes for our customers, so we’re looking forward to seeing the very real benefits it will have for our claims handling process, and for our customers.”

“We’re excited to have signed our first contract in New Zealand with Vero Insurance, a key player in the industry,” said James Swayze, CEO of Symbility Solutions. “Symbility is focused on making the claims process easier and better for everyone involved. Vero has recognized this and by working closely with our partners at CoreLogic they will gain operational efficiencies that will benefit their team, their network, and their policyholders.”


Vero Insurance is a leading intermediated general insurer. Vero distributes its products through a large broker and adviser network, as well as its partnerships with some of New Zealand’s leading financial institutions. It is focused on creating value for our customers and business partners by making it easier to do business.

Vero is part of Suncorp New Zealand, a leading general and life insurance business. Suncorp New Zealand is part of Suncorp Group – a general insurance, banking, life insurance and superannuation business with brands in Australia and New Zealand. The Group has relationships with nine million customers. Suncorp Group Limited is a Top 20 ASX-listed company with A$96 billion in assets.

Vero Insurance New Zealand Limited has been given an A+ insurer financial strength rating by Standard & Poor’s.


CoreLogic Asia Pacific is a wholly owned subsidiary of CoreLogic (NYSE: CLGX) , which is the largest property data and analytics company in the world. CoreLogic provides property information, analytics and services across AustraliaNew Zealand and Asia, and recently expanded its service offering through the purchase of project activity and building cost information provider Cordell. With Australia and New Zealand’s most comprehensive property databases, the company’s combined data offering is derived from public, contributory and proprietary sources and includes over 4.4 billion decision points spanning over three decades of collection, providing detailed coverage of property and other encumbrances such as tenancy, location, hazard risk and related performance information.

With over 20,000 customers and 150,000 end users, CoreLogic is the leading provider of property data, analytics and related services to consumers, investors, real estate, mortgage, finance, banking, building services, insurance, developers, wealth management and government. CoreLogic delivers value to clients through unique data, analytics, workflow technology, advisory and geospatial services. Clients rely on CoreLogic to help identify and manage growth opportunities, improve performance and mitigate risk. CoreLogic employs over 650 people across Australia and in New Zealand. For more information call 1300 734 318 or visit or


Symbility (TSX.V: SY) believes in creating world-class experiences that simplify business and improve lives. With a history in modernizing insurance claims solutions for the property and health industries, Symbility has established itself as a partner that puts security, efficiency and customer experience first. Symbility PROPERTY™ brings smarter thinking to property insurance. Symbility HEALTH™ helps benefits professionals build their brands and businesses. Our strategic services team, Symbility INTERSECT™ empowers a variety of businesses with smarter mobile and IoT product development strategy, design thinking and engineering excellence. With our three segments pushing industries forward, Symbility proves that change for the better is entirely possible.

Neither TSX Venture Exchange nor its Regulation Services Provider (as that term is defined in the policies of the TSX Venture Exchange) accepts responsibility for the adequacy or accuracy of this release.

All trade names are the property of their respective owners.

SOURCE Symbility Solutions Inc.

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