Possible class action after Freedom of Information web breach in N.S.

HALIFAX _ A Nova Scotia law firm is investigating the potential for a class action lawsuit following a breach of the province’s freedom-of-information Internet portal affecting thousands of sensitive documents.

Between March 3 and March 5, approximately 7,000 documents containing birth dates, social insurance numbers, addresses and government services’ client information were inappropriately accessed.

Lawyer Ray Wagner says it’s concerning that such information was compromised and accessed so readily, and that government delayed informing the public.

The government waited nearly a week to inform the public, while police began their investigation.

A Halifax man was charged last week.

Wagner says anyone who lives in Nova Scotia and is concerned that their information was inappropriately accessed, should contact his law firm.

Chubb Launches Proprietary Online Cyber Risk Index

Chubb, a leader in cyber risk assessment and underwriting, has launched its Chubb Cyber IndexSM, a new interactive platform that showcases nearly two decades worth of Chubb’s proprietary commercial cyber claims data. The Index is designed to highlight a range of cyber threats based on an organization’s industry and size.

“We’re thrilled to offer businesses throughout North America this interactive capability to provide insight into real threats facing them on a daily basis,” said Bill Stewart, Division President of Chubb’s Global Cyber Risk practice. “The first step to protecting a business from a cyber attack is staying aware of what threats are most prominent to a company’s size and industry. Our Cyber Index will help users to better understand their exposures and manage risk before a cyber incident occurs.”

The innovative Index provides users with a simple and immediate means of identifying the leading cyber risks their business may face based on real-world examples of cyber attacks and data breaches. With a user-friendly interface, accessible via desktop or mobile device, users are able to set parameters unique to their company, and view historical trends based on type of threat, size of a company and which industry that company operates within.

“Chubb has nearly two decades of cyber claims data, which enables us to help clients gain insight into the types of events affecting their industries,” said Michael Tanenbaum, Executive Vice President, Chubb.  “That insight has helped us to monitor the evolution of the marketplace and understand various threats and how they impact different businesses, based on their profile.”

Along with delivering key intelligence to businesses of all sizes, the Index will be updated biweekly, and ultimately will deliver real-time data.

“As cyber risks evolve, Chubb will continue to focus and respond to the environment by its strong commitment to the industry and by providing best-in-class solutions to clients,” said Mr. Tanenbaum.  “In the meantime, organizations of all sizes need to proactively assess current procedures in place to mitigate the risk from potential cyber-attacks, and ensure that their cyber insurance policy is structured to addresses any gaps.”

The Index is free to access and can be used at http://www.chubb.com/cybermedia.

About Chubb:
Chubb is the world’s largest publicly traded property and casualty insurance company, and the largest commercial insurer in the United States. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London and other locations, and employs approximately 31,000 people worldwide. Additional information can be found at: chubb.com.


Symbility and HOVER Collaborate to Reduce Claims Adjusting Costs

Symbility Solutions Inc. (“Symbility”) (TSX.V: SY), a global software company focused on modernizing the insurance industry and HOVER, a platform that offers an accurate, interactive 3D model of any property, today announced their collaboration to enable claims adjusters to quickly generate roof or exterior property plans that facilitate creating estimates and adjusting a claim for policyholders.

Now insurance adjusters using Symbility’s cloud-based claims management software can tap into HOVER’s powerful capabilities to receive accurate measurements needed for property claims, including square footage and linear measurements for roofing, siding, windows, doors, soffit, fascia and more. These exterior measurements are automatically imported into Symbility’s claims estimating platform and converted into a highly accurate 3D roof and exterior plan, allowing adjusters to produce an estimate in a few clicks.

Complete virtual adjusting is also now possible by leveraging the policyholder to take a few photos of their property. This process eliminates unnecessary site visits and will drastically improve cycle times.

“Our goal has always been to improve our customers’ experience by eliminating unnecessary steps in the claims process,” said James Swayze, CEO of Symbility Solutions. “We strive to empower the insurance carriers we work with so that they can provide a superb customer experience for each policyholder. Policyholders will now become more engaged in their claim with greater transparency by utilizing HOVER to gather the information required and eliminate the need for field adjusters to come on-site.”

This new collaboration will allow carriers to complete claims at a faster and more efficient pace than before. By combining HOVER’s accurate measurements with Symbility’s estimating and process management software, insurers will be able to resolve most claims in a fraction of the time and for a fraction of the cost.

“With the ability to now work seamlessly with Symbility, insurance carriers and their adjusters can resolve claims much faster. Homeowners will be able to start repairing their property within days rather than weeks, and insurance carriers will reduce costs while providing a better customer experience,” said Kevin Reilley, Executive Vice President at HOVER.

Founded in 2011, HOVER’s original product was used by the U.S. Military to reduce risk for personnel in harm’s way. Today, HOVER’s technology is transforming a market that has been notoriously difficult to change: home improvement. By building the world’s most comprehensive and accurate database of physical properties, HOVER is creating the future of 3D property data. For more information, visit www.hover.to.

About Symbility
Symbility (TSX.V: SY) believes in creating world-class experiences that simplify business and improve lives. With a history in modernizing insurance claims solutions for the property and health industries, Symbility has established itself as a partner that puts security, efficiency and customer experience first. Symbility PROPERTY™ brings smarter thinking to property insurance. Symbility HEALTH™ helps benefits professionals build their brands and businesses. Our strategic services team, Symbility INTERSECT™ empowers a variety of businesses with smarter mobile and IoT product development strategy, design thinking and engineering excellence. With our three segments pushing industries forward, Symbility proves that change for the better is entirely possible. symbilitysolutions.com

Neither TSX Venture Exchange nor its Regulation Services Provider (as that term is defined in the policies of the TSX Venture Exchange) accepts responsibility for the adequacy or accuracy of this release.

All trade names are the property of their respective owners.

SOURCE Symbility Solutions Inc.


USA Gymnastics sues insurance carriers amid Nassar lawsuits

INDIANAPOLIS _ USA Gymnastics is suing its insurance carriers, alleging that they haven’t fully reimbursed it for defence costs incurred in lawsuits filed by victims of disgraced former sports doctor Larry Nassar.

The Indianapolis-based governing body for gymnastics sued seven insurance companies Friday in Marion County.

The Indianapolis Star reports that USA Gymnastics accuses the insurers of breach of contract and alleges they haven’t provided a full defence or fully reimbursed it for defence costs in 10 lawsuits filed by women who say Nassar abused them.

Nassar worked for USA Gymnastics for 29 years and also worked at Michigan State University, which is named in many of the lawsuits.

The women’s lawsuits accuse USA Gymnastics of failing to protect athletes from Nassar’s abuse.

USA Gymnastics has denied those and other allegations.

60% percent of CDN’s would choose digital access to insurance documents

Insurance Bureau of Canada (IBC) today released the results of a survey that shows consumers want tech-enabled insurance products and services, highlighting the need for regulators to permit greater innovation in regulation overseeing the insurance industry.

From digital communications to usage-based insurance, the survey findings showcase that consumers want companies to use the latest technology. Nearly 6 in 10 Canadians (58%) who pay for auto insurance indicate they would choose to receive their insurance documents online or electronically if it were available to them. That number increases to 71% among millennials. In addition, two-thirds of Canadians who have auto insurance agree that determining premiums based on driving performance or vehicle usage is a fair way to price auto insurance.

“We are living in an age of disruption. How we engage with our customers is evolving and consumer expectations are changing,” said Don Forgeron, President and CEO, IBC. “As insurers, we need to have the ability to adapt to the rapid changes that are impacting our business. Only by embracing innovation and new ways of thinking will we be able to keep the door open to new products and services and new ways of delivering them to Canadians.”

Key findings of IBC’s public opinion research include:

  • Canadians, especially millennials, want digital communications.
    • 58% of Canadians (6 in 10) who pay for auto insurance indicate they would choose to receive their insurance documents online or electronically if this option were available to them. This number rises to 71% for millennials.  Today very few insurance documents can be sent electronically.
    • 54% of respondents believe online insurance information is just as safe as paper-based insurance information. This number is 61% among millennials.
  • Consumers want fair competition.  
    • Two-thirds of Canadians (66%) who have auto insurance agree that determining premiums based on driving performance or vehicle usage is a fair way to price auto insurance.
    • 60% of respondents are willing to share personal information if it means that auto insurance premiums would be lower.
  • Autonomous vehicles are on the minds of millennials.
    • More than half of millennials (54%) are interested in driving autonomous vehicles, compared to 37% of the general population.
    • 58% of millennials say roads will be safer when all vehicles are autonomous.
  • Education and advocacy are playing an increasingly prominent role for insurers.
    • The majority of Canadians (54%) say their insurance company is their second most trusted source, only after a science or flood expert in their region, for information on how to reduce flood risk at home.
    • Canadians want to learn more about their home and auto insurance policies (47% and 45% respectively).

About the Research

IBC conducted a nationwide online study of 1,200 Canadian residents 18 years of age or older between February 5 and February 23, 2018. The margin of error for a strict probability sample for a sample of 2,000 would be ±2.83%, 19 times out of 20. All sample surveys and polls may be subject to multiple sources of error, including, but not limited to, sampling error, coverage error and measurement error.

Additional Resources

About Insurance Bureau of Canada

Insurance Bureau of Canada (IBC) is the national industry association representing Canada’s private home, auto and business insurers. Its member companies make up 90% of the property and casualty (P&C) insurance market in Canada. For more than 50 years, IBC has worked with governments across the country to help make affordable home, auto and business insurance available for all Canadians. IBC supports the vision of consumers and governments trusting, valuing and supporting the private P&C insurance industry. It champions key issues and helps educate consumers on how best to protect their homes, cars, businesses and properties.

P&C insurance touches the lives of nearly every Canadian and plays a critical role in keeping businesses safe and the Canadian economy strong. It employs more than 120,000 Canadians, pays $9 billion in taxes and has a total premium base of $52 billion.

For media releases and more information, visit IBC’s Media Centre at www.ibc.ca. Follow IBC on Twitter @InsuranceBureau or like us on Facebook. If you have a question about home, auto or business insurance, contact IBC’s Consumer Information Centre at 1-844-2ask-IBC.

If you require more information, IBC spokespeople are available to discuss the details in this media release.

SOURCE Insurance Bureau of Canada

Parents think more expensive products & accessories make car travel with their children safer

A new BCAA survey shows that parents think they need to spend big dollars to keep their children safer in the car, concerned BCAA wants to see more learning and less spending from parents.

The BCAA Child Passenger Safety Survey, conducted by Insights West asks parents for their views and behaviors about child passenger safety products, including child car seats, accessories and gadgets.

The survey reveals that many parents see a correlation between keeping their child safe and the amount of money they spend and how many products they buy.

  • Majority (55%) are conscious about how much they spend on a car seat and say they wouldn’t want people to think they didn’t put safety first.
  • One in four (23%) believe more expensive, top-of-the-line seats are safer, 23% see $200 as the starting point of a car seat that would provide better safety.
  • 42% believe having additional child passenger products such as a monitoring mirror or window shade make a child safer and one-third (32%) feel car seat accessories are safer.

“We’ve been seeing this more and more, parents who think expensive child car seats and buying more gadgets will keep their child safer while travelling in a car,” says Shawn Pettipas, BCAA’s director of Community Engagement. “Sure, it’s nice having the latest trend in car seats, along with add-ons, but spending big dollars on an expensive child seat and all the extras shouldn’t be the focus over being well-educated on child passenger safety, particular child car seat use and installation—despite good intentions, that’s what can put a child at risk.”

According to BCAA Child Passenger Safety Educators, using the correct car seat, correctly installing the seat and properly securing a child in the seat are more important than brand names. When it comes to additional car seat accessories and child passenger safety products, having all the bells and whistles doesn’t necessarily make a child safer in a car. Loose items such as toys or accessories which can become detached such as a monitoring mirror can potentially become hazardous projectile during a crash or sudden stop.

“We know that parents’ hearts are in the right place and they’re only trying to do what they think is right,” says Pettipas, who is a child passenger safety educator and oversees community car seat programs for BCAA. “But parents may be focusing on the wrong things and adding unnecessary pressure on themselves and their budgets.”

When it comes to pressure, parents reveal it can come from their peers or themselves. One-third (30%) say they feel pressure from others to have the best car seats, along with more accessories and products. Thirty-four per cent admit they feel guilty for buying inexpensive child car seats or foregoing on extra accessories and products.

The good news from BCAA is that parents can keep their child safe while travelling in a car without the big cost. BCAA tells parents to keep it simple and focus on getting the basics right:

  • Become well-educated on child passenger safety. Use a variety of information sources which include your car seat instructions, vehicle owner’s manual, Transport Canada and BCAA’s Child Passenger Safety online resource which provides information and instructional videos on its website, along with help from a child passenger safety educator.
  • Understand how to choose the correct seat. Choose a child car seat that meets age, height and weight requirements and complies with Canadian Motor Vehicle Safety Standards (CMVSS). Ensure it fits your child and car.
  • Learn and practice how to correctly install your child car seat and secure your child in it. Research shows that a properly installed child car seat reduces the risk of fatality by 71 per cent % and the risk of serious injury by 67 percent % (Transport Canada).
  • Avoid keeping loose items or detachable accessories inside the car. Items often provided to children while in the car such as toys or an iPad, along with gadgets such as a monitoring mirror or window shade can potentially become projectiles during a crash or sudden stop.

For more tips and instructional videos, visit bcaa.com. To talk to a BCAA Child Passenger Safety Educator or get connected to an educator in the community, contact BCAA at 1-877-247-5551.

About the survey
Results of the survey are based on an online study conducted from February 8 to February 10, 2018, among a representative sample of 473 British Columbian adults who drive a child aged 0 to 9 and use a child car seat or booster seat. The data has been statistically weighted according to Canadian census figures for age, gender and region. The margin of error—which measures sample variability—is +/-4.5 percentage points.

About BCAA
The most trusted organization in British Columbia by its Members, BCAA serves 1 in 3 B.C. households with industry-leading products including home, car and travel insurance, roadside assistance, Evo Car Share and full automotive services at BCAA’s Auto Service Centres. BCAA has a long history focused on keeping kids safe on the road and at play through community programs such as its Community Child Car Seat ProgramSchool Safety Patrol, and BCAA Play HerePlease visit bcaa.com.

SOURCE British Columbia Automobile Association (BCAA)

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