Dealing with adjusters, contractors can seem ‘unending’
Alterna Savings is offering emergency interest-free loans to their members affected by the tornadoes that took place in the Ottawa and Gatineau regions on Friday, September 21st. Alterna has also donated$50,000 to the Red Cross and hopes that other local businesses will be inspired to give generously.
“Extreme weather, like the two tornadoes that touched down in Ottawa and Gatineau, have been devastating and left others in hardship. We know that when disasters strike, not everyone has access to ready cash to handle the immediate expenses of either repairing damage to their homes or replacing homes completely torn from their foundation,” said Rob Paterson, President and CEO of Alterna. “To help, members can access up to $5,000 in credit if they need financial assistance right away and can take advantage of the first 90 days without interest. After 90 days, a low-interest base rate will apply on terms of 2-5 years, with the option to pre-pay at any time without penalty. Interested applicants will need to visit a branch to review terms and conditions before signing.”
“It can take some time for insurance to pay out, and not all homeowners even have home insurance that covers damage resulting from tornadoes and other extreme weather. The 90-day interest-free grace period gives people time to make financial arrangements,” said Paterson.
Alterna Savings has a strong history of helping members and communities at a grassroots level – a legacy which began over 110 years ago when Alterna became Ontario’s first credit union. Recent examples include providing support for federal employees impacted by Phoenix payroll issues and creating emergency loans for residents affected by the 2017 Ontario and Quebec spring floods.
“It’s about helping to support our communities, and we’re here to help”, says Paterson. “With many homes left in ruins, we are particularly concerned about what people need today in order to feel safe. Even if someone isn’t an Alterna member, we’re happy to talk.”
Those affected by the Ottawa and Gatineau tornadoes are encouraged to call 1-877-560-0100 to set up an appointment at one of the Alterna branches and to confirm branch availability. Alterna Savings serves communities across Ontario and in the Gatineau region of Quebec.
You can find a list of branches at Alterna.ca.
About the Alterna Financial Group
The Alterna Financial Group (Alterna) is celebrating 110 years of being the good in banking! Alterna is made up of Alterna Savings and Credit Union Limited and its wholly-owned subsidiary, Alterna Bank. Together, we have over $7.13 billion in assets under administration. Our members and customers benefit from industry leading online brokerage and investment management services and have access to the largest surcharge-free ATM network in Canada, with over 3,700 ATMs to serve them.
Alterna Savings has been charting new directions to help Ontarians and achieve their financial dreams and build strong, vibrant communities for more than a century. As the first full-service, member-owned co-operative financial institution outside Quebec, Alterna Savings shares our expertise with more than 158,000 members through a network of 32 credit union branches across Ontario, including our federated partner Peterborough Community Savings, a division of Alterna Savings and Credit Union Ltd.
Alterna Bank is one of the most innovative banks in Canada and the first to offer all Canadians an end-to-end digital mortgage experience. Customers also get fully-digital financial services that include our highly competitive high-interest eChequing, eSavings, RRSP and TFSA products available online and through mobile banking.
SOURCE Alterna Savings and Credit Union
Fall programs are rolling out at gymnastics clubs across the city but kids and their parents will notice a difference this season because of an insurance issue.
Recreational trampoline use will no longer be an option, according to the Alberta Gymnastics Federation, which sent a memo to its member clubs in July.
Scott Hayes, president and CEO of the AGF, says the new policy is due to a change in the federation’s insurance coverage.
Underwriters recently informed the AGF that trampoline use was no longer going to be insured at the recreational and drop-in levels.
“We just basically had to revamp a lot of the programming just because birthday parties and drop-ins are such a huge component of their business,” he said.
“So they had to look at some internal restructuring and Alberta Gymnastics had to look at creating some alternate programming and ensuring that the safety coaching expectations and certification were revamped in order to match the changes.”
Jeremy Mosier of Pegasus Gymnastics says losing the recreational business hurts the bottom line.
“We just don’t offer classes. We offer drop-ins and we offer birthdays, which has been substantially hit. You know, a lot of people call and just want birthday parties on trampolines, and unfortunately we can no longer offer that anymore.”
Mosier’s gym and others still do drop-ins and parties but without trampolines.
The new regulations only apply to recreational trampoline use. Competitive athletes and those enrolled in tumbling classes are exempt. But insurance rates for competitive users have quadrupled to about $60 a year.
Source: CBC News
By Dean Bennett
THE CANADIAN PRESS
The driver of a transport truck faces 29 criminal charges in a fatal collision that killed 16 people, including 10 players, with the Humboldt Broncos junior hockey team.
Thirteen other players were injured.
RCMP say Jaskirat Singh Sidhu, 29, is accused of dangerous driving causing death as well as causing bodily injury.
He was arrested Friday morning and was being held in custody pending a court appearance in Saskatchewan next week.
“Mr. Sidhu was arrested without incident at his Calgary residence,” RCMP Assistant Commissioner Curtis Zablocki told a news conference Friday in Regina.
Sidhu was charged exactly three months after the crash at a rural Saskatchewan intersection in the late afternoon of April 6.
The Broncos were on their way to a playoff game in Nipawin, Sask., when their bus and a semi-trailer carrying peat moss collided.
The truck driver was not hurt. He was taken into custody after the crash, but was released the same night.
RCMP said they will not release any details of the investigation or what they believe happened. The only thing the Mounties have said to this point is that the truck was in the intersection when the collision occurred.
In April, police said they had recovered driver log books along with engine control modules that had been sent to California for further analysis.
RCMP Supt. Derek Williams said their probe was exhaustive and included 60 core investigators combing through records, interviewing five dozen witnesses and using 3D technology to determine what happened.
“In order to lay these charges, we require evidence the motor vehicle was being operated in a manner that is dangerous to the public,” said Williams.
“We’ve looked at every aspect of the collision, including speed of the vehicles, point of impact, position of the vehicles, impairment, road and weather conditions and witness evidence.
“Every piece of information was carefully examined.”
Each of the 16 counts of dangerous driving causing death carries a maximum penalty of 14 years in prison. The 13 counts of dangerous driving causing bodily harm could garner 10 years each.
Tom Straschnitzki, whose son Ryan was paralyzed from the chest down, said he was relieved charges were laid.
“It’s finally come to charges being laid, so we are very happy about that because we don’t want that to be ignored at all,” Straschnitzki told The Canadian Press.
“It should put a little closure to the first step and the second step is … let’s see what the courts do and find out what exactly happened.
“I think that’s what people want to know. What exactly happened? How it did happen and why it happened.”
Straschnitzki said he and his wife, Michelle, hadn’t thought much about charges in the three months since the crash.
“We were just too focused on Ryan and just had the faith in the RCMP that they did a lot of hard work to get it done. I guess we’ll just wait and see in the courts.”
Sukhmander Singh, owner of the Calgary-based trucking company that employed Sidhu, said in April that the driver was going to the doctor and receiving counselling.
Singh said he basically went out of business after the crash because Alberta Transportation ordered his company, Adesh Deol Trucking Ltd., to keep its only other truck off the road.
On Friday, Transportation Minister Brian Mason said ways to improve trucking safety could be announced within two weeks and will include qualification and training of drivers of large vehicles, how to test drivers in all licence categories and how better to regulate the trucking industry.
He also said results of a review of intersection safety on Alberta’s highways should be available by the end of the summer.
The memo from Saskatchewan Government Insurance said details were still being worked out, but the curriculum was to include at least 70 hours of training in the classroom, yard and behind the wheel.
The tragedy sparked an outpouring of emotion across Canada with offers of money and other support for the victims and families involved. A GoFundMe campaign raised just over $15 million for the survivors and the families of those who died.
The Humboldt Broncos released a statement Friday saying the organization has faith in the justice system and will be watching as the court process unfolds.
“Our primary focus continues to be supporting the survivors, families and others that were directly impacted by the tragedy on April 6th,” the team said. “We will have no further comment on the investigation or the resulting charges until the process has concluded.”
_ With files from Bill Graveland in Calgary and Samantha Maciag in Regina
Industry group says adjusters evaluate ‘circumstances of the entire event’
· CBC News
Private insurance companies in New Brunswick are urging people who suffered property damage during spring flooding to contact their agents directly to discuss their individual policies and whether wind damage is covered.
This comes after retired insurance agent Mac Burns launched a campaign to help people who have had their claims turned down because they don’t have flood coverage, even though in many cases the damage didn’t happen until powerful winds came up the first weekend in May.
Burns said that since the “But For The Wind” campaign began, he has been contacted by 23 people whose claims have been denied by insurance companies.
Erin Norwood, the Atlantic manager of government relations for the Insurance Bureau of Canada, said people may not have “correct information.”
“When a claim is presented for loss or damage … the circumstances of the entire event are analyzed against the coverage terms and conditions,” she said.
Insurance ombudsman can help
Richard and Judy Ingram said their insurance adjuster told them the damage to their cottage likely wouldn’t be covered because they didn’t have flood insurance.
But the Ingrams say the damage was actually caused by the wind, which their policy does cover.
Norwood said all factors that contributed to the damage will be taken into consideration by insurance companies.
“Loss or damage from a single occurrence with multiple causes, such as this case, are adjusted and settled as one event. A policyholder doesn’t need to submit a water claim and then a distinct wind claim for the same occurrence.”
Norwood said if cottage owners have a complaint about an insurance adjuster’s findings, each company has an in-house ombudsman who can help.
“It is available, it’s there to be used, and if you do have concerns that’s where you should be sending them,” she said.
Urged to call insurance agents
Norwood said the best people to answer questions about a cottage owner’s insurance policy are at the company that provided the insurance since there’s no standard in the industry as to what’s covered.
“Every policy is worded differently, ” she said.
“The insurance industry is a very competitive market, so products offered by companies differ to meet different consumer … needs.”
Norwood said the Insurance Bureau of Canada also has staff who can answer questions.
Just as cottage owners have been denied help under their insurance policies, they have received only limited assistance from the province.
Cottage owners can apply for flood recovery assistance up to $6,100, but only for cleaning up debris outside their cottages, not for cleaning anything touched by floodwaters inside their cottages.
· CBC News
At the beginning of May, blustery winds lifted Richard and Judy Ingram’s cottage right off its substructure — slamming the building into the waters of Masquapit Lake.
The incident damaged everything inside the building, which has been in the family for three generations.
“We couldn’t get into the door, the water was still too deep around it,” said Judy Ingram.
Within a week, the couple filed an insurance claim, in which they said wind was the main cause of the damage.
But an insurance adjuster told them their claim probably wouldn’t be covered because they didn’t have flood insurance.
“He was talking water, I was talking wind … I know I don’t have any flood insurance,” said Richard Ingram.
“My issue was not flood, my issue was strictly wind.”
It’s been several weeks and they still haven’t heard back from their insurance company.
“We certainly can’t afford to repair everything,” said Judy Ingram.
“We’re both pensioners and we have what we have. There’s no chance we’re going to get a big bonus at the end of the year to cover these costs.”
The couple said repairs inside the cottage could cost them at least $40,000. The estimate includes rebuilding walls, putting in new doors and flooring — but not lifting the cottage back onto its substructure.
He said most of the damage happened in PC ridings, and figured many of the people living in those areas would contact their MLAs.
“In order for us to get the message out, we want to talk to Blaine Higgs and say, ‘Can you help us get in touch with these people?'” he said.
“We don’t have a big following, we have no following right now. If I posted something on Facebook that said ‘But For the Wind task force,’ nobody would know.”
Wind claims denied
Over the past few weeks, he’s seen 23 wind claims that have been denied by different insurance companies.
“Some people have cottages with mortgages on them and their cottages are completely destroyed, so they’re looking for help,” Burns said.
“They don’t know where to turn to and that’s why we’re trying to help, to give them some guidance.”
The group wants to bring these claims back to insurance companies so they can have another look.
“We do think there’s strength in numbers that the more vocal we are, the more support we have, that the insurance companies will look more favourably on it,” Burns said.
“We want to go to head office and say, ‘Here’s your policy holders, here’s their situation let’s look at it again.'”
A public meeting will take place Friday at 7 p.m. at Douglas Harbor Community Centre and in Jemseg on Sunday at 2 p.m. for cottage and homeowners interested in getting a second opinion.
Burns said he has faced some pushback from the Insurance Bureau of Canada, which represents insurance companies.
He said the organization has concerns about what his group is doing in reaching out to help the public.
But he’s not willing to give up.
“If we didn’t think we had an opportunity to get claims paid, we wouldn’t be volunteering our time,” he said.
“Getting it jacked up is going to be the biggest cost and if they can do that without destroying the roof maybe we can move ahead but if it cracks in two we’ll just have to have a bonfire,” said Judy.
Although they haven’t heard back from their insurance company, they may get some help combing through their policy from a group of retired insurance professionals calling themselves “But for the Wind.”