New Course – Individual Disability Income Insurance and Related Policies

This course will focus on individual disability income insurance policies, also referred to as disability insurance of disability income replacement insurance. The information provided is of a general nature and is not intended to be an intensive study of this area of insurance.

By the end of this course you will be able to:

  • Classify basic categories of individual disability, accident and sickness policies
  • Describe general information related to individual disability income insurance policies

Become an ILScorp group member to save even more.

Included as part of the ILScorp Life/A&S CE Subscription.

Access Duration from the Date of Purchase: 6 months
Credit Hours: 1
Credit Type: Life/A&S – Technical
Credit #: AIC #48000; MB#30085
Accrediting Provinces: BC, AB, SK, MB, ON


New Course – Insurance Distribution Channels

Demand for insurance products and services remains as strong as ever but there has been a fundamental shift in the channels consumers choose to make their purchases. Insurance is generally bought directly through an insurer (through its captive agents, the web or other direct channels) or through independent agents and commercial brokers who provide access to the products of several insurers. Agreements bind brokerages and insurance companies together. The terms of these can vary according to the companies involved. These agreements will document the relationship that exists between the two parties.

By the end of this course you will be able to:

  • Explain independent and direct channels of insurance distribution in Canada
  • Describe agreement between a broker and an insurer
  • Describe factors considered by a brokerage to choose an insurer
  • Describe factors considered by an insurer to choose a brokerage

Become an ILScorp group member to save even more.

Included as part of the ILScorp Adjuster CE Subscription.
Included as part of the ILScorp General CE Subscription.

Access Duration from the Date of Purchase: 6 months
Credit Hours: 2
Credit Type: General/Adjuster – Technical and RIBO Management
Credit #: AIC #48001; MB#30086
Accrediting Provinces: BC, AB, SK, MB, ON

‘It was quite shocking when I read the notation that the insurers were being compelled to comply’

Read more

This course is included as part of your ILS General CE and/or Adjuster CE Course Subscription

Read more

Displaced by flood, couple hopeful new insurance will cover extensive damage

The Evanses first sought flood insurance in 2008

Rachel Cave · CBC News

A retired couple in Grand Bay-Westfield is hoping a new home insurance product they purchased ahead of this year’s flood will make their recovery easier.

Jim and Betty Evans started asking about flood insurance after the St. John River crept up to their doorsill in 2008.

It wasn’t available then.

The Evanses picked through the flood damage Monday to see what can be salvaged. (Brian Chisholm/CBC)

But a few years ago, some companies started offering overland water coverage, available to homeowners who qualified and at an additional price.

“Because we’d been through this before, we thought we’d better have it,” said Betty, 78.

The Evanses have been racking up expenses since floodwater closed Riverside Park, the street where they’ve lived for 25 years.

Jim and Betty Evans, who have lived in their Grand Bay-Westfield riverside home for 25 years, say this year’s flood was the highest they’ve seen by far. (Brian Chisholm/CBC)

On Monday, they had no power, no running water and were staying at a hotel.

They’re hoping their bills will be reimbursed, but they say they’re not entirely sure what their policy covers.

“We’re a little foggy on how extensive it is,” said Jim.

No industry standard

The Insurance Bureau of Canada said only 10 to 20 per cent of insurance companies provide any form of flooding insurance.

They can set their own prices and their own terms, said Marlene Landry, IBC’s Atlantic manager of consumer and industry relations.

“What each company will sell, how they’ll sell it and what the product contains is all different,” said Landry.

“There is no industry standard.”

The Evans’s water pump will be need to be replaced. It’s among many fixtures and appliance lost to the flood.(Brian Chisholm/CBC)

Landry said insurance companies keep years of information on claims and they know their risk zones.

That’s why the location of your house will affect what you pay and whether you can purchase flooding protection at all.

“Yes, there’s going to be cases, many cases possibly, where you couldn’t purchase overland flooding because of where you live,” she said.

Betty Evans clears water-damaged items from her home in Grand Bay-Westfield. (Brian Chisholm/CBC)

IBC said insurance companies have not yet reported on how many New Brunswickers have opted into the coverage since it was introduced in 2015.

As for how much claims will cost from the flood of 2018, Landry said that information may not be available for some time.

“As far as when the information will be available to us as to how much this cost as an industry, I’m going to hazard to say maybe a year or more.”


Distracted driving-related accidents rise dramatically, Aviva Canada claims data shows

Despite a significant increase in penalties and fines, Aviva Canada continues to see a trend of increased claims linked to distracted driving*.

Aviva Canada assessed the number of distracted driving-related claims from 2016 to 2018. It found:

  • The highest percentage increase was in Alberta, where distracted-driving related accidents jumped 58 per cent;
  • The national increase for Canada was 23 per cent;
  • Atlantic region saw an increase of 8 per cent;
  • Ontario saw an increase of 12 per cent;
  • The Greater Toronto Area saw an increase of 18 per cent and;
  • Quebec saw an increase of 34 per cent.

Sadly, most of these vehicle accidents are entirely preventable.

“Despite increased penalties and awareness on this issue, too many Canadians are still driving distracted behind the wheel. The majority of these accidents are preventable – such as hitting stationary objects, rear ending other vehicles and inattentive lane changes,” says Phil Gibson, Chief Underwriting Officer at Aviva Canada. “We created the Undistracted Driving campaign because nobody likes to be nagged about their bad behaviour. Instead, we want to encourage all drivers to keep our roads safe, and we have everything we need to start Undistracted Driving today.”

New Videos

As part of the new campaign, Aviva Canada conducted an experiment involving three Canadian drivers – two Aviva Canada employees and one broker – to see what it would take to start “Undistracted Driving“.

Equipped with cameras in their cars, Aviva Canada asked a mother with young children, a busy working professional, and a millennial not to use any devices in their car for an entire week and filmed what happened next.

“I definitely felt like I was more present and more attentive. I was really able to focus on the task at hand rather than trying to stay connected with everybody,” said one of the participants, business professional Ian Foo.

Said participant Kimmy Coote, a busy mother of two young boys: “Having had this experience, we talked about doing our next road trip without using any technology at all. We think it’s good to detox. It’s good to disconnect and just spend that quality time together as a family.”

See the undistracted driving experiment video here.

Aviva Canada offers these quick tips to encourage Canadians to make roads safer and start Undistracted Driving:

  • Prepare your music playlist, podcast, or audio book ahead of time;
  • Keep your phone out of reach;
  • Enable your phone’s Do Not Disturb While Driving feature;
  • Avoid eating while driving;
  • Take the time to master your car’s voice commands;
  • Keep pets safely secured in the back seat or in a crate;
  • Prepare for your drive before you leave.

An overwhelming 95 per cent of Canadians say texting and driving by others makes them feel unsafe on the roads, according to an Aviva Canada public opinion poll of Canadians released last Fall.

Furthermore, 88 per cent of Canadians have witnessed other drivers texting while behind the wheel. Almost 4-in-5 Canadians (78 per cent) said they want to see a technology solution that would stop distracted driving by disabling texting and other functions while the driver is behind the wheel.

Notes to editors:

  • *Distracted driving-related accidents are difficult to prove without drivers admitting complete fault. Aviva Canada’s claims data that support the increase in distracted driving-related accidents are what Aviva Canada estimates based on cause of claim. This assessment includes cause of claims frequently linked to distracted driving such as: rear end impact, vehicles changing lanes, improper passing, lost control, collision with fixed object, failure to obey stop sign, failure to obey a traffic light, failure to obey a yield sign, hit and run, parked car struck, and a single vehicle accident. Cause of claims rarely linked to distracted driving were excluded from the assessment such as: theft, vandalism, glass breakage, backing up, left turn, falling object, impact with animal, hail/wind, fire etc.
  • Aviva Canada’s claims data is collected from 2016 to year-to-date March 2018.
  • A PDF copy of the opinion poll results from Fall 2017 is available.

About Aviva Canada

Aviva Canada is one of the leading property and casualty insurance groups in the country, providing home, automobile, leisure/lifestyle and business insurance to 2.8 million customers. A subsidiary of UK-based Aviva plc, Aviva Canada has more than 4,000 employees focused on creating a bright and sustainable future for our customers and our communities.

Aviva Canada invests in positive change through the Aviva Community Fund, Canada’s longest running online community funding competition. Since its inception in 2009, the Aviva Community Fund has awarded $8.5 million to over 280 charities and community groups nationwide. Aviva Canada, bringing over 300 years of good thinking and insurance solutions to Canadians from coast-to-coast.

For more information, visit or Aviva Canada’s blogTwitterFacebook and LinkedIn pages.

SOURCE Aviva Canada Inc.

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