SGI offers tips for customers dealing with flooding

News Release:


With heavy rainfall leading to flash flooding in some areas of the province including Estevan, and more rain in the forecast, SGI is reminding customers what to do in the event of water damage to their home or vehicle.

“We’re here to help customers through this difficult situation,” said Don Thompson, Executive Vice President and Chief Operating Officer, SGI CANADA. “First and foremost, take care of yourself and your family and make sure everyone is safe. When you’re able to do so, call SGI to report your claim.”

To report a property or auto claim, call your local SGI claims centre. In Estevan, call toll free 1-800-667-9773 Monday-Friday from 8 a.m.-5 p.m. or 1-800-647-6448 after hours. You can also report an auto or property claim online using MySGI.

With expected higher-than-normal claim volumes, SGI will be assigning additional adjusters to Estevan, or other areas as required, to help process claims as quickly as possible.

If it’s safe to do so, SGI CANADA suggests that homeowners dealing with property damage:

  • Clean up as soon as possible. Seek professional advice on how to clean up and take whatever reasonable steps you can to minimize further damage to your property.
  • Don’t throw anything out. Store damaged items in a reasonably safe place so the adjuster can see them when they arrive. If you are disposing of items, take photos and keep a detailed list of what is being thrown away.
  • Have any appliances (including furnaces) that have come in contact with water checked by a qualified electrician, plumber, dealer or serviceperson before you use them.
  • Do not touch any electrical systems or panels until you know it is safe to do so, especially in wet or damp conditions.
  • Move damaged belongings to a dry area with good ventilation.
  • Keep track of your cleaning time and expenses as they may be covered through the insurance claim.
  • Take photographs or video of damaged property to give to your adjuster.

SGI’s Estevan facility has also been impacted by flooding, with cleaning crews in place to deal with impacts. In the meantime, customers in Estevan should note:

  • Licence issuing and vehicle registration needs – SGI is unable to complete these types of transactions at its Estevan facility. Customers can visit one of the other motor licence issuers in Estevan or complete some transactions online using SGI’s MySGI service.
  • Claim appointments – If you had a previously-scheduled appointment, please call ahead to confirm as your appointment may need to be rescheduled.
  • Driver exam appointments – Written driver exams are cancelled. Driver road tests will continue – driver examiners will meet customers outside the building.

For more information about sewer back up and flooding, see the frequently asked questions on SGI CANADA’s website at

About SGI

Saskatchewan Government Insurance (SGI) is the province’s self-sustaining auto insurance fund. SGI operates 21 claims centres and five salvage centres across Saskatchewan with a head office in Regina. SGI also works with a network of nearly 400 motor licence issuers across the province. Customers can now do some transactions online. Look for the MySGI link underOnline Services on your motor licence issuer’s website or SGI’s website.

• • •

Simpler & faster auto claims experience for Intact Insurance & belairdirect customers in Ottawa


Intact Insurance and belairdirect customers in Ottawa can now experience a new simpler, faster and more convenient auto claims process with the launch of a new Intact Service Centre. This is the second Intact Service Centre to open in Canada; the first opened in Calgary in February this year.

“We are making things easier for customers after an automobile accident,” says Carla Smith, Deputy Senior Vice President of Claims,Ontario, Intact Insurance. “We’ve received positive feedback from customers in Calgary about this innovative one-stop service model, and are confident that customers in Ottawa will have an equally great service experience.”

Once at the Intact Service Centre, a customer will be able to drop off their damaged vehicle and leave in a rental vehicle, while Intact Insurance or belairdirect makes arrangements to get the vehicle appraised, repaired and cleaned. Once the vehicle is fixed, the customer picks it up and returns the rental vehicle. There is no need to wait for a repair date, go to a repair shop, or arrange a rental car.

Two more Service Centres are planned for Toronto and Montreal.

Intact Insurance and belairdirect are two of Intact Financial Corporation’s largest brands.

About Intact Financial Corporation
Intact Financial Corporation (TSX: IFC) is the largest provider of property and casualty insurance in Canada with close to $8.0 billion in annual premiums. Supported by over 12,000 employees, the Company insures more than five million individuals and businesses through its insurance subsidiaries and is the largest private sector provider of P&C insurance in British Columbia, Alberta, Ontario, Québec, Nova Scotia and Newfoundland & Labrador. The Company distributes insurance under the Intact Insurance brand through a wide network of brokers, including its wholly owned subsidiary, BrokerLink, and directly to consumers through belairdirect.

SOURCE Intact Financial Corporation

A privacy breach involving customers’ auto insurance files has netted a Winnipeg insurance broker a $1,000 fine.

Read more

Aon offers Ontario Uber drivers insurance policies through streamlined mobile submission

Aon Risk Solutions, the global risk management business of Aon plc, today announced it is now offering personal ridesharing insurance policies designed specifically for Ontario Uber drivers.

As Uber’s insurance broker, Aon has developed a comprehensive understanding of the business, driver tendencies and coverage requirements, resulting in a personal insurance product unlike others available in the marketplace. The solution, developed in partnership with Intact Insurance Company, is not restricted by driver age, years licensed or number of weekly ridesharing hours.

Uber is known for the ease with which its drivers and riders are connected via a mobile app. Aon created an online quoting tool for Uber drivers. Drivers of the ridesharing company can now go to and receive a quote instantly by simply taking a photo of their licence or entering their driver’s licence number. The process can be completed in seconds.

“Ridesharing continues to grow at a rapid pace and is changing how we travel,” said Caroline Mills-White, senior vice president of personal lines for Aon Risk Solutions in Canada. “As a result, insurance must evolve to meet the changing needs of drivers and passengers alike in Ontario.”

For more information, Uber drivers based in Ontario can now access an online quote at or by calling +1.800.448.2539.

About Aon

Aon plc (NYSE: AON) is a leading global provider of risk management, insurance brokerage and reinsurance brokerage, and human resources solutions and outsourcing services. Through its more than 72,000 colleagues worldwide, Aon unites to empower results for clients in more than 120 countries via innovative risk and people solutions. For further information on our capabilities and to learn how we empower results for clients, please visit:

Uber Insurance quotes available at”

SOURCE Aon Risk Solutions

Insurance Bureau: Est. of insured losses from #FortMacFire = $3.58 billion

FORT MCMURRAY, Alta. _ The Insurance Bureau of Canada says damage caused by the wildfires in Fort McMurray, Alta., totalled $3.58 billion, making it the most expensive disaster for insurers in the country’s history.

CEO Don Forgeron says the damage from the fires provide “alarming evidence” that extreme weather events have increased in frequency and severity in Canada.

Forgeron called for a more disciplined approach to helping prepare people for fires and floods.

The fires in May forced the evacuation of almost 90,000 residents from the Regional Municipality of Wood Buffalo and destroyed about 2,400 homes and other buildings.

People have since been allowed back into the community, but it took nearly two months before a state of emergency could be lifted.

The bureau said its estimate was the first based on data collected by Catastrophe Indices and Quantification Inc., a company that compiles insured loss amounts based on surveys with insurers.

Catastrophe Indices and Quantification says there are more than 27,000 personal property claims, with each one averaging $81,000.

Previously, the costliest insured disaster in Canada was the Quebec ice storm of 1998, which forced insurers to pay out $1.9 billion in constant 2014 dollars, according to a 2015 annual report from the bureau.

The Alberta floods of 2013 were the next costliest, resulting in $1.8 billion in insured damage.


Cornerstone Insurance Brokers Ltd. has joined BrokerLink.

Cornerstone Insurance Brokers Ltd. has joined BrokerLink.


TORONTO, July 5, 2016 – BrokerLink, one of Canada’s largest property and casualty insurance brokerages announced today the successful acquisition of Cornerstone Insurance Brokers Ltd. All four brokerage operations located in Woodbridge, Markham, Aurora and Barrie, Ontario, will integrate under the BrokerLink brand. The terms of the transaction were not disclosed.

Cornerstone Insurance Brokers is a well-established name in Southern Ontario,” said Paul Meyer, Head of Acquisitions for BrokerLink. “Similar to our organization, Cornerstone Insurance Brokers has built their business on a service-oriented and professional culture which has created long-term and high-quality customer relationships. It was easy to see that this acquisition was the right fit for us and we look forward to welcoming their team to BrokerLink.”

“When we founded Cornerstone, our goal was to provide access to exceptional insurance coverage through an
exceptional customer experience,” said Wendy DaSilva, Chief Executive Officer of Cornerstone Insurance Brokers Ltd. “BrokerLink’s focus on innovation, value, and excellent customer service align with the core values of our organization.”

With this acquisition, BrokerLink will also acquire the brand rights to BeWiser Insurance Brokers Inc. owned and
operated by Cornerstone Insurance Brokers Ltd. Through the lead generation website, hard to place customers can work with insurance professionals to find insurance products that are right for them.

“The synergies between our organizations were also evident in the way Cornerstone has leveraged digital media to
connect with customers,” added Meyer. “At BrokerLink, we strive to offer diverse products and services through a variety of distribution channels, including social media and through our website.”

Through the acquisition, BrokerLink welcomes 90 employees. Wendy DaSilva, Chief Executive Officer and Peter DaSilva, President and Chief Operation Officer will be joining BrokerLink to assist during the transition.

About BrokerLink
Established in 1991, the BrokerLink companies, which include Canada Brokerlink Inc., Canada Brokerlink (Ontario)
Inc. and Macdonald Chisholm Trask Insurance, together constitute one of the largest Canadian property and casualty insurance brokerage operations with over 115 offices supported by more than 1,400 employees across Ontario, Alberta and Atlantic Canada. The BrokerLink companies are subsidiaries of Intact Financial Corporation

Media Inquiries:
Paul Meyer
Head of Acquisitions

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