Manulife Becomes First CDN Insurer Offering All Group Claims Submissions Through Online, Mobile

Manulife today announced an enhanced plan member experience designed for greater convenience. Users can now submit any Group Benefits claims, including disability claims, using the channel most convenient for them through Manulife’s new Group Benefits homepage and mobile app.

“The newly designed plan member homepage brings the most important information to the forefront, where plan members can easily and efficiently transact with Manulife in the way they want to,” said Donna Carbell, Senior Vice President, Group Benefits at Manulife. “The Manulife Mobile app and new homepage are important steps in the digital evolution of the customer experience that make the process easier and save members time so they can focus on the things that are important to them.”

Manulife Mobile uses fingerprint recognition and is available now for iPhone and Android devices. It allows users to:

  • Submit any type of Group Benefits claims
  • Review recent claims and payment information
  • Sign-in with fingerprint access or with their username and password
  • See their benefit balances and access their benefits card
  • Find health care providers in their area
  • Search My drug plan to find the lowest cost alternative drugs; and
  • Find places to get their prescriptions for less with Pharmacy savings search

The Manulife Mobile app is also available to Group Retirement Solutions (GRS) plan members who can:

  • Check account balances and investment mix
  • Review their transactions
  • View all contributions made to their plan
  • See their rates of return
  • Use calculators and learning tools to help them plan and increase their financial knowledge

“Manulife set out to develop a digital experience that not only makes people’s lives easier, but also delivers value for plan sponsors,” added Carbell. “This new solution will help maintain a productive workforce and keep their employees happy. It’s one more way Manulife is committed to putting customers first.”

About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people achieve their dreams and aspirations by putting customers’ needs first and providing the right advice and solutions. We operate as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions. At the end of 2016, we had approximately 35,000 employees, 70,000 agents, and thousands of distribution partners, serving more than 22 million customers. As of June 30, 2017, we had over $1 trillion (US$780 billion) in assets under management and administration, and in the previous 12 months we made $26.7 billion in payments to our customers. Our principal operations are in AsiaCanada and the United States where we have served customers for more than 100 years. With our global headquarters in Toronto, Canada, we trade as ‘MFC’ on the TorontoNew York, and the Philippine stock exchanges and under ‘945’ in Hong Kong.

SOURCE Manulife Financial Corporation

Canadians demanding technology relief from Distracted Driving: Aviva poll

A groundbreaking new opinion poll of Canadians shows they have the answer to texting and driving – and it’s not peer pressure or police crackdowns.

Instead, the majority of Canadians in a new public opinion poll by Aviva Canada believe only a technology solution that blocks drivers from using texting and other phone messaging functions while driving will ultimately solve the problem and make roads safer.

Distracted driving kills. More Canadians die on our roads from distracted driving than from impaired driving. The RCMP says that in 4-out-of-5 collisions, drivers have their eyes off the road for just three seconds prior to crashing.

Aviva has long fought distracted driving, launching the Driving Change Together campaign in 2015 and increasing its efforts this year by launching the #avivayolo campaign https://avivayolo.com.

For this new report, Aviva surveyed 1,504 Canadians between August 8-13 with Pollara Strategic Insights.

An overwhelming number of Canadians – 95 per cent of respondents – said texting and driving by others makes them feel unsafe on the roads. A total of 88 per cent of Canadians have witnessed other drivers texting while behind the wheel, while only 22 per cent admitted texting while driving themselves.

“For the first time, what we are seeing is that Canadians don’t think social persuasion or law enforcement strategies against distracted driving are working, and they feel technology is the only realistic answer,” said Aviva Canada Presidentand CEO Greg Somerville.

Canadians are aware of efforts to socially stigmatize distracted driving. They are also aware of increased penalties and demerit points. However, only 48 per cent of Canadians think fines and demerits are a deterrent, while only 32 per cent said they think peer pressure will work.

Instead, almost 4-in-5 Canadians – 78 per cent – said they want to see a technology solution that would stop distracted driving by disabling texting and other functions while the driver is behind the wheel. This week (Sept. 19) Apple’s new iOS operating system debuted a ‘do not disturb while driving’ feature. This is progress as almost three-quarters of Canadians (73 per cent) in our poll said they would use anti-texting technology.

#PutDownYourPhone

*NOTE: A pdf copy of the opinion poll results is available from Aviva Canada.

About Aviva Canada

Aviva Canada Inc. is one of the leading property and casualty insurance groups in the country providing home, automobile, leisure/lifestyle and business insurance to 2.9 million customers. A wholly-owned subsidiary of UK-based Aviva plc, the company has more than 4,000 employees focused on creating a bright and sustainable future for their customers and communities.

Aviva Canada invests in positive change through the Aviva Community Fund, Canada’s longest running online community funding competition. Since its inception in 2009, the Aviva Community Fund has awarded $7.5 million to over 250 charities and community groups nationwide. Aviva Canada, bringing over 300 years of good thinking and insurance solutions to Canadians from coast-to-coast.

For more information visit avivacanada.com

SOURCE Aviva Canada Inc.

 

What is National Teen Driver Safety Week?

National Teen Driver Safety Week: October 15-21, 2017

Parachute is excited to announce the fifth annual National Teen Driver Safety Week (NTDSW) in Canada. NTDSW is designed to drive public awareness of teen driver safety issues, and encourages community and youth involvement as part of the solution. National Teen Driver Safety Week will run from October 15-21, 2017. Great momentum was achieved in 2016. Parachute and our community partners hosted over 500 events, and we are looking for even greater engagement in this year’s program.

This year, our messaging will focus on the issues of drugged, distracted, impaired and aggressive driving (including speeding). We are excited to work with local schools, police and partners to implement activities in communities across the country, including Positive Ticketing Blitzes and Parking Lot Makeovers.

We will also encourage teens, parents and community partners to join the discussion on social media, using the hashtag #GetHomeSafe. Please email Isabel at icupryn@parachutecanada.org for more information and how you can participate in 2017.

SGI: Embrace the zipper merge! Plus, other changes in the latest Driver’s Handbook

SGI News Release

Has this ever happened to you? You’re entering a construction zone and the lane you’re in will be closing, so you signal and merge into the continuing lane. Meanwhile, the driver who was previously behind you keeps going in the original lane and merges into the continuing lane at the last minute, well ahead of you. What’s up with that? Is that a fair move?

Yes – that driver was simply doing a zipper merge, which allows drivers to use both lanes until the closing lane ends, then alternate in a ‘zipper’ fashion into the open lane. Vehicles in the closing lane must signal, shoulder check and merge when safe, and each driver in the open lane should let in one vehicle.

“Saskatchewan, it is time to officially embrace the zipper merge,” said Earl Cameron, Executive Vice President of the Auto Fund. “Some people think zipper-merging is rude, but it’s not. When a lane is closing, slowing down to change lanes well ahead of the merge point slows traffic unnecessarily, and can cause congestion.”

Zipper merging benefits all drivers in both lanes, making traffic flow more quickly and efficiently. It also creates fairness and eliminates the stress of the ‘other’ lane moving faster than yours, as everyone can now travel at the same speed. If everyone is courteous and cooperative (courtesy waves encouraged), everyone will zip through quickly!

A new section featuring zipper merges is featured in the latest edition of the Saskatchewan Driver’s Handbook. The Handbook is updated and re-printed each fall. The Handbook isn’t just a study guide to pass the learner’s licence exam; it’s a fantastic resource for all drivers, no matter their age or driving experience.

Other new information in this year’s edition:

  • Tougher impaired driving and cellphone laws that came into effect Jan. 1, 2017
  • Best practice is for hand positions at “9 and 3” or “8 and 4” on the steering wheel, not “10 and 2”
  • Tow trucks can have blue and amber flashing lights; slow to 60 when lights are flashing
  • Addition of “in-laws” to family members who can ride with new drivers
  • Jaywalkers – you should always be prepared to stop if a jaywalker enters your path. But don’t wave them on or encourage them as the car behind or beside you may not see them.
  • Right of way in parking lots – rules of the road to follow when it comes to thoroughfares and feeder lanes

The Saskatchewan Driver’s Handbook is available online, or you can pick up a printed version at any SGI motor licence issuer or driver exam office.

 

B.C. regulators order insurance firm, payday lenders to stop ‘deceptive’ sales tactics

An insurance company has been ordered to stop selling policies through two payday lenders and provide refunds after an investigation by British Columbia regulators.

The Financial Institutions Commission says it has issued a cease and desist order against Western Life Assurance Company to stop the sale of creditor group insurance through Venue Financial Ltd. and Cashco Financial Inc.

It says the payday lenders aggressively and deceptively sold Western Life’s insurance products and are prohibited from such sales involving any insurer in B.C. until the commission is satisfied their practices are conducted properly.

“A collaborative investigation produced evidence that payday lenders, Venue Financial Ltd. and CashCo Financial Inc., engaged in aggressive and deceptive sales of Western Life insurance products,” says a written statement from the commission.

It partnered on an investigation with Consumer Protection BC, and says legally required disclosures are not being made to consumers who aren’t told they’ve bought the insurance or that it’s a voluntary product.

The joint investigation also found consumers are not given enough information, or an opportunity, to make an informed decision about  whether they want or need insurance that may be sold to people who aren’t eligible for coverage.

The commission says Western Life must contact everyone who’s been insured through payday lenders and provide details of the insurance they bought, confirm eligibility and offer to cancel the insurance and give refunds to affected consumers.

Warning signs show Canada could be heading towards Recession

Canada’s credit-to-GDP is over 11, which is usually a critical sign of oncoming recessions.

Canada is third on the list indicating warnings of stress in domestic banking systems, Interests rates are rising in Canada, and so is the average household debt causing red flags.

The cause of the red flags is said to be from the housing market and is a contributing factor causing risk to the financial market.

With thousands of jobs lost from higher taxes and a slow moving infrastructure plan the the Liberal government, it will be hard to recover from a recession that could last for months, or even years.

There’s no real plan from Justin Trudeau to create more full-time jobs, without jobs a recession is going to be hard to recover from.

They imposed Carbon Tax in Alberta caused big oil investors to pull out of the province, and in some cases out of the country.

Canada’s last recession, which rated a category 4 slump on a five-point severity scale, began in November, 2008, and ended seven months later in May, 2009, oil prices crashed causing thousands of jobs, but as interest rates rise, things could get worse for Canada this time around.

Source: 

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