ICBC’s “Casual Disregard” of Court Order Results in Steep Costs Punishment

ICBC’s “Casual Disregard” of Court Order Results in Steep Costs Punishment

Today’s guest post comes from B.C. injury claims lawyer Erik Magraken

Reasons for judgement were released today by the BC Supreme Court, Vancouver Registry, hitting ICBC with a steep costs award for the “casual disregard” of a Court disclosure order.

In today’s case (Norris v. Burgess) the Plaintiff was injured in a 2010 collision and sued for damages.  Prior to trial ICBC offered to settle the claim for $678,500.  The Plaintiff rejected this offer and proceeded to trial where a jury awarded $462,374.  After statutory Part 7 deductions the amount was reduced by $70,196.

Normally where a Plaintiff is awarded less than a defence formal settlement offer they are stripped of some of their costs and sometimes ordered to pay some of the Defendant’s costs.  ICBC sought such a result but the Court refused.  Mr. Justice Funt instead ordered that ICBC pay the Plaintiff an additional $155,340.86 in ‘special costs’ because the insurer disregarded a Court order to produce surveillance evidence.  In reaching this decision Mr. Justice Funt provided the following reasons:

[65] As noted, at the October 20, 2015 trial management conference, Justice Koenigsberg ordered the listing and description of any surveillance or video to occur on or before October 23, 2015. The existence of the 2015 Video was not disclosed until the start of the fourth week of trial and was, as Mr. Miller stated, harmful to the defence.

[66] ICBC is a public insurance company and an agent of our provincial government. It is a sophisticated litigant which assumes conduct of trials on behalf of many insureds in our province.

[67] A simple “pilot check” by ICBC, possibly in the form of an email or call to Mr. Levy, a review of its paid surveillance video invoices, or a review of its file notes, would have revealed the existence of the 2015 Video. The Court finds that ICBC showed a casual disregard for the October 20, 2015 Court Order; an order designed to ensure that the scheduled jury trial was heard without surprises or ambush.

[68] Mr. Miller stated that an ICBC adjuster often handles a large number of files and that this may explain the late disclosure of the 2015 Video. If ICBC adjusters are overworked and therefore prone to make mistakes, then it was incumbent on ICBC, on being told by its counsel of the October 20, 2015 Court Order, to ensure that a mistake had not been made.

[69] The late disclosure affected the efficient administration of justice. It required plaintiff’s counsel to consider the plaintiff’s options, and likely discuss and receive instructions on a significant matter just as the plaintiff’s case was about to close, rather than be focused on the conduct of the plaintiff’s case..

[75]         When a jury trial is disrupted and affected by the actions of a party, the court’s rebuke or reproof is more likely warranted.

[76]         The reputation of the court was also affected. Especially with a jury trial, a reasonable member of the public would have questioned the efficient workings of the trial and, more generally, the efficient administration of justice. He or she would question the significance and respect ICBC gives a court order designed to avoid surprise and trial unfairness.

[77]         Finally, the video surveillance for all three years was central to the trial generally. Of course, the actual weight given to this evidence remains in the jury room, as it properly must.

[78]         In sum, ICBC’s casual disregard for the disclosure rules, especially when reinforced by the October 20, 2015 Court Order, warrants rebuke in the form of an award of special costs.

Alleged $8M fraud leads to front office firing at Alberta Motor Association

By Chris Purdy


EDMONTON _ The Alberta Motor Association has filed a lawsuit against a former executive, alleging he swindled $8 million from the organization and bought lavish homes and vehicles.

The lawsuit claims James Gladden misappropriated the funds dating back to at least 2013 while he was vice-president of information technology at AMA.

The suit also names Gladden’s wife, Dana, and several companies he was involved in.

It alleges Gladden authorized fake invoices and wired payments to various banks in the United States and China.

“Mr. Gladden was provided with and exercised discretion and authority to authorize payments on invoices. As a result, the AMA was particularly vulnerable to any misuse by Mr. Gladden,” said the statement of claim, filed last week in Edmonton.

“The investigation is ongoing and further instances of misappropriated funds may be discovered.”

A lawyer for the AMA also appeared in court last week asking for an injunction. A judge agreed to freeze Gladden’s bank accounts and assets, including a vacation home in Scottsdale, Ariz., a boat, two Porsches and a Maserati.

The suit also claims Gladden bought an extravagant home in southwest Edmonton and a downtown office building with the embezzled money.

Gladden has not filed a statement of defence and the lawsuit contains allegations that have not been proven in court.

Edmonton police spokeswoman Noreen Remtulla said a complaint about the case was received last week and officers with the economic crime unit are investigating. No charges have been laid.

The Alberta Motor Association has nearly one million members and advocates for traffic safety, sells auto, home and travel insurance, travel packages and roadside assistance.

An affidavit filed in court by the AMA’s chief operating officer, Michelle Chimko, detailed how the organization first became suspicious of Gladden.

Chimko said that Gladden was allowed to work some hours from home in August 2015 because of a leg injury. He did not recover quickly, remained away from his office for many months and failed to show up for meetings, she said.

Two months ago, he was asked to go on disability leave but became upset and refused, said the affidavit. He was ordered to take disability and, after he was replaced, questions surfaced about his invoices.

Gladden was fired on July 20, Chimko said in the affidavit.

The AMA said in a statement Monday that insurance will cover any financial losses and customer information has not been compromised. It added that additional controls have been put in place to prevent similar incidents in the future.

“We expect all our employees to perform their duties in a manner that maintains and enhances the public’s confidence and trust in our organization,” the organization’s statement read.

“AMA takes cases of improper conduct very seriously and when the matter was brought to senior management, we acted swiftly and decisively.”


Wall says key cabinet minister made terrible decision to drive after drinking

By Jennifer Graham


REGINA _ Saskatchewan Premier Brad Wall says a key cabinet minister made “a terrible decision” to get behind the wheel after drinking.

Don McMorris was charged with impaired driving Friday after he was pulled over by RCMP in a construction zone east of Regina.

He has said he “should have never got behind the wheel after drinking,” but he has declined to say what his blood-alcohol level was and the impaired driving charge has not been proven in court.

After the charge, McMorris called Wall to resign as deputy premier, as well as minister responsible for Crown Investments Corporation, Saskatchewan Government  insurance Saskatchewan Liquor and Gaming Authority and the Public Service Commission.

“To say very, very disappointed really doesn’t quite cover it because of what was risked that day, what Don risked when he made that decision, in terms of the lives of others and his own life,” Wall said Monday.

“Let’s just be very clear, there’s just no circumstance where you can rationalize this decision, even if you think ‘well I’ve only had a couple.’ Not on a grid road back from a small town hotel, not on a town street, not on a city street, not on a highway or in a construction zone.”

Wall confirmed that McMorris was driving a government car at the time, but didn’t know whether he was on government business.

Opposition New Democrat Nicole Sarauer said the good news is that no one was hurt.

“I’m happy to see that Mr. McMorris is taking this seriously enough to step down from his portfolios and step down from caucus and getting the help that he needs,” said Sarauer.

Sarauer said she hopes the situation prompts the government to do more to crack down on drinking and driving in Saskatchewan, which has the highest impaired driving rates per capita of all provinces.

According to Statistics Canada, there were 683 police-reported impaired driving incidents per 100,000 population in Saskatchewan in 2011. The Canadian average was 262.

McMorris said he has indicated many times that drinking and driving is dangerous and unacceptable, which is why the government has strengthened laws and penalties to combat it.

“One incident is too many, and I’m that one incident,” he said Saturday.

He said he will leave the Saskatchewan Party caucus while he deals with case and seeks counselling.

Wall said McMorris is making the right decisions about accountability.

“He’s decided, I think most importantly of all, to get some help, to get some counselling and so as a friend, I’m glad that he’s doing that.”

Government Relations Minister Jim Reiter will take over McMorris’s responsibilities, except for the role deputy premier, on an interim basis. Wall said he will not name a new deputy premier until a cabinet shuffle in two or three weeks.

It’s not likely that McMorris, a former health minister and highways minister, will re-emerge in cabinet any time soon.

“I don’t know how this blows over,” said Wall.

“What’s going to be very important here is what Don avails himself of in terms of counselling and support and I think that will dictate things down the road.”


Letting kids walk to school alone a learning curve for parents

By Cassandra Szklarski


Toronto mom Tanya Barrett has no problem getting her 10-year-old twin boys excited about walking outside unsupervised and taking public transit to school by themselves for the first time in September.

The issue is getting herself comfortable with the idea.

“They’re raring to go, but for me they’re 10,” says the mom of four kids, admitting to feeling a twinge of anxiety as she pushes them into a new realm of independence.

“My neighbours are driving their Grade 7s and 8s to school. And I’m like, ‘Yeah, my kids are going to be all by themselves. Off they go.”

Barrett would prefer that they continue taking a yellow school bus, but they’ve grown out of that service now that they’re entering Grade 6. Barrett doesn’t drive, and has an eight-year-old that needs supervision before and after school. So that leaves public transit as the only option.

She says she’s eager to see her boys mature and take on greater responsibility, but she can’t help but wonder if it’s too soon.

The answer to when a child is ready depends on many factors, says parenting expert Kathy Lynn, citing age, distance, and the travel route.

But there’s no question it’s a valuable rite of passage that every child should experience, she insists.

“Walking to school is an important part of growing up, it’s an important part of actually doing well in school because if you’re walking to school you’re getting some fresh air and exercise,” says Lynn, a Vancouver-based author and public speaker.

“When we have a child who gets up in the morning and sits down to breakfast and sits down in a car and then they get to a classroom and sit down, they can’t sit still. For a lot of them I bet you they don’t pay a whole lot of attention until after recess.”

She encourages parents to prepare their kids for independence between Grades 1 and 3. That might sound young to some, but Lynn argues that today’s kids have been coddled by over-protective caregivers.

“Parents seem to be afraid that kids won’t be safe and kids are used to being taken places,” she says. “And then all of a sudden we have ourselves a child who’s graduated Grade 12 who’s trying to apply for a job and they haven’t a clue how to go anywhere.”

She suggests parents use the month of August to teach kids how to travel safely.

Barrett started training her boys about a month ago for the 25-minute streetcar ride to school. She and her husband bought the twins phones, drilled them on street safety, and started letting them visit the local park and pool by themselves.

That freedom comes with more responsibility, Barrett adds, noting she’s also insisted they learn to check the time frequently and adhere to strict curfews and geographical limits.

“It’s hard because nowadays, everything is monitored, everything is supervised, everything is kept very close, play dates are arranged,” she says of lengthening the leash.

“Other parents will try to parent your kid, so that’s kind of it, too, right? We have a lot of shaming and parent-shaming.”

Data from a Greater Toronto Area public transit agency suggests fewer kids than ever are heading to school unaccompanied.

Earlier this year, a report from Metrolinx found the number of students being driven to school in the Greater Toronto and Hamilton area has more than doubled in the last few decades. It jumped to nearly 31 per cent, while the number of kids who walked to school declined to 39 per cent from 56 per cent.

The safety organization Parachute refrains from designating what age kids are ready to navigate the city by themselves, but encourages parents to begin discussing traffic safety when their kids are toddlers.

Even though Barrett has already been through this process with her eldest now 21 she still worries about how her twins will manage come September.

“It’s hard to let your kids grow up. You want to protect them,” says Barrett.

“You kind of have to learn to let go, let them be independent, hope you’ve given them the tools and then trust them.”


Hail and Rainstorms in Prairies cost $50 million in insured damage

Press Release:

Insurance Bureau of Canada (IBC) reports that a severe storm that swept across the prairies last month has resulted in more than an estimated $50 million in insured damage according to Catastrophe Indices and Quantification Inc. (CatIQ).

The warm, humid air mass that crossed the region between June 28 and 30 resulted in multiple severe thunderstorms, heavy rainfall causing localized flooding, strong winds gusting over 100 km/h, intense lightning, significant hail in Okotoks and a small tornado nearPonoka, Alberta.

“Storms like this bring the message home that we are seeing more extreme weather events and resulting damage to property,” said Bill Adams, Vice-President, Western and Pacific, IBC. “To help Canadians protect their property, the insurance industry continues to share information about emergency preparedness and create new products that offer Canadians more choice and flexibility in protecting their homes.”

While most of the damages occurred in Alberta, claims were also reported in Saskatchewan and Manitoba. Adams encourages those affected by these severe weather events to speak with their insurance representatives if they have questions about their coverage. For more information, call IBC’s Consumer Information Centre at 1-844-2ask-IBC.

About Insurance Bureau of Canada
Insurance Bureau of Canada (IBC) is the national industry association representing Canada’s private home, auto and business insurers. Its member companies make up 90% of the property and casualty (P&C) insurance market in Canada. For more than 50 years, IBC has worked with governments across the country to help make affordable home, auto and business insurance available for all Canadians. IBC supports the vision of consumers and governments trusting, valuing and supporting the private P&C insurance industry. It champions key issues and helps educate consumers on how best to protect their homes, cars, businesses and properties.

P&C insurance touches the lives of nearly every Canadian and plays a critical role in keeping businesses safe and the Canadian economy strong. It employs more than 120,000 Canadians, pays $8.2 billion in taxes and has a total premium base of $49 billion.

For media releases and more information, visit IBC’s Media Centre at Follow IBC on Twitter @InsuranceBureau and@IBC_West or like us on Facebook. If you have a question about home, auto or business insurance, contact IBC’s Consumer Information Centre at 1-844-2ask-IBC.

About CatIQ
Catastrophe Indices and Quantification Inc. (CatIQ) delivers detailed analytical and meteorological information on Canadian natural and man-made catastrophes. Through its online subscription-based platform, CatIQ combines comprehensive insured loss indices and other related information to better serve the needs of the insurance and reinsurance industries, public sector and other stakeholders. To learn more, visit

If you require more information, IBC spokespeople are available to discuss the details in this media release.

SOURCE Insurance Bureau of Canada

Survey highlights thoughts about cyclist safety on busy Canadian streets

Survey highlights thoughts about cyclist safety on busy Canadian streets

Press Release:

CNW – Aurora, ON (July 27, 2016) With bicycling season now in full effect Canadian cyclists are taking to the roads; but how they can arrive safely at their destination is a constant concern in communities large and small.

Whether it’s encountering distracted drivers and pedestrians, construction, road obstacles, or other cyclists who don’t follow the rules, safely sharing the streets is a daily adventure. So it’s not surprising that one out of four Canadians think that it’s unsafe to ride a bicycle on city streets.

Friction between cyclists and motorists is well-known. According to a recent national survey from State Farm Canada, 55 per cent of Canadian drivers find cyclists to be an annoyance on the road. But it’s a two-way street, almost the same number (54 per cent) of cyclists find motorists to be annoying while they’re biking.

“Motorists and cyclists have had a contentious relationship for years. A lack of cycling infrastructure and confusion about the rules of sharing the road has a lot to do with it,” says John Bordignon, Media Relations, State Farm. “Small things to drivers, like drainage grates and potholes are major dangers to cyclists. Cyclists that disobey traffic laws or take up lane space en masse can have motorists seeing red. Having a better understanding of the laws in your area, staying focused and sober on the road whether you’re driving a car or riding a bike, is essential to ensuring all of us remain safe.”

Cycling on Busy Streets

It’s understandable that the busier the street, the higher the level of danger is for cyclists, but that does not deter everyone. Almost 20 per cent of survey respondents state they bike on busy streets. Of those respondents who do, more than half have either personally been in, or know someone who has been in an accident while cycling on the road.

Impairments and Distractions

Cycling can be dangerous enough, according to Statistics Canada close to 7,500 cyclists are seriously injured every year, but the danger increases if a cyclist is impaired or distracted. Alarmingly, 36 per cent of cyclists who say that they ride on busy streets and more than half of Canadian teens admit to texting while biking.

When it comes to cycling impaired, more than 72 per cent think cyclists should face the same penalties as drivers.

Increasing Safety

There are small steps cyclists can take to better ensure their safety – eight out of 10 respondents think cyclists should be legally required to wear a helmet. Making sure cars are able to see and hear them by having a bell and lights or reflectors is also important. Unfortunately, almost 40 per cent of Canadians are unaware and don’t know that cyclists are legally required to have a bell and lights or reflectors equipped on their bike.

Giving the appropriate amount of distance when passing those on a bike, especially when there’s no designated bicycle lane, is important. However, almost 45 per cent of Canadians state that drivers should only give cyclists one meter or less when passing them on the street.

Additional Resources

This is the second of three news releases State Farm will distribute in 2016 revealing survey results and the opinions of Canadians about their driving habits and road safety.

To find out more about how State Farm works to improve road safety in Canada, please visit

About the Survey

The online survey, conducted in March, 2016, polled 3,000 respondents of driving age across Canada.

About State Farm:

In January 2015, State Farm’s Canadian operations were purchased by Desjardins Group, the leading cooperative financial group in Canada and among the three largest P&C insurance providers in Canada. With its 500 dedicated agents and 1700 employees, the State Farm division provides insurance and financial services products including mutual funds, life insurance, vehicle loans, critical illness, disability, home and auto insurance to customers in Ontario, Alberta and New Brunswick. For more information, visit, join us on Facebook –, or follow us on Twitter –

®State Farm and related trademarks and logos are registered trademarks owned by State Farm Mutual Automobile Insurance Company, used under licence by Certas Home and Auto Insurance Company and certain of its affiliates.

©Copyright 2016, Certas Home and Auto Insurance Company.


For more information, please contact:
Ginger Shewell
Media Profile / 416-342-1802

John Bordignon
State Farm Canada

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