SGI CANADA names new Chief Operating Officer

Andrew Voroney has been appointed as the new Executive Vice President (EVP) and Chief Operating Officer (COO) of SGI CANADA, effective June 1, 2021.

With 17 years of experience in the insurance industry, including the past five years serving as SGI CANADA’s Vice President of Commercial Lines and Regional Vice President (RVP), Saskatchewan Operations, Voroney brings a wealth of industry knowledge, strong corporate background, and innovative leadership to the position.

Building on an industry background in underwriting, product development and risk analysis, Voroney joined SGI CANADA in 2016. Since that time, he’s led the Commercial Underwriting and Product Management teams nationally as VP, and broadened his areas of responsibility into Personal Lines, Claims and Broker Partnership as RVP, bridging corporate and operational responsibilities. He has successfully managed profitable growth, streamlined processes, and expanded the company’s use of technology and innovation.

“While these priorities are important, the relationships we have with our staff, partners and customers are at the heart of our business, and these are all areas where Andrew excels,” said President and CEO Andrew Cartmell. “He’s developed strong teams and leaders who can confidently face the challenges of our ever-evolving industry, and support productive, successful partnerships with brokers. This all leads to providing an exceptional experience for customers.”

“I’m excited to take on the role of COO of such a fantastic organization, at a critical point in our industry,” said Voroney. “Technology, the reinvention of our processes and services, and the changes in our broker network present new opportunities for the future. It’s a privilege to be tasked with overseeing the exciting innovations SGI CANADA has planned, while staying true to our company’s roots of strong customer and broker service.”

Voroney will be replacing outgoing EVP and COO, Randy MacFarlane, as he transitions to retirement at the end of this year. Until that time, MacFarlane will lead the Corporate Insurance Division of SGI CANADA as EVP and Chief Insurance Officer (CIO).

“We’ve been incredibly fortunate to have Randy at the helm of SGI CANADA’s Ontario subsidiary, Coachman Insurance, and SGI CANADA as COO,” Cartmell said. “His forward-thinking leadership has made a tremendous impact on our company, and I’d like to sincerely thank Randy for his successful efforts to grow our company across the country.”

“It’s crucial that we have the right people leading SGI CANADA into the future, to ensure we remain a stable, consistent and sophisticated insurer our partners and customers can count on,” Cartmell continued. “Andrew will hit the ground running in his new role given both the corporate knowledge he’s gained, and his hands-on experience running day-to-day operations. He truly understands our business and how to make it work.”


SGI CANADA is the trade name of the property and casualty insurance division of Saskatchewan Government Insurance (SGI), offering products in five Canadian provinces, through a network of independent insurance brokers. It operates as SGI CANADA in Saskatchewan, British Columbia, Alberta, Manitoba, and Ontario, and also as Coachman Insurance Company in Ontario.

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Understanding How We Relate to the World – Utilitarian/Utility

Understanding How We Relate to the World – Utilitarian/Utility

Let’s learn about the second value/motivation.

Do you have people on your team who can’t seem to get along? And do some struggle to communicate with others, seeming to “live in parallel universes”?
If so, identifying their personality types and acknowledging the differences between one-another may help your team members work together more harmoniously.

B.C. pilot study to allow electric kick scooters to operate legally in six cities

VANCOUVER _ A newly approved pilot project will allow electric kick scooters to legally cruise the streets and bike paths of six British Columbia municipalities.

The Ministry of Transportation says in a statement the pilot project gives the province and the selected local governments a chance to assess the safety of electronic personal transportation.

The B.C. Motor Vehicle Act doesn’t allow transportation such as electric scooters on roads or sidewalks, but a 2019 amendment permits communities to work with the province on pilot projects.

The six participating municipalities where e-scooters will soon be legal are Kelowna, Vernon, Vancouver, West Vancouver and North Vancouver city and district.

Once those governments pass bylaws saying where the devices can be used, e-scooters will be treated like e-bikes, where a driver’s licence or insurance won’t be needed but riders must be at least 16, wear a helmet and follow the rules of the road.

Dates for the passage of local bylaws haven’t been set, but Mayor Kennedy Stewart says Vancouver aims to begin a trial of privately owned devices like e-scooters later this year.

Insurance apps that track your driving could now yield premium increases

For a few years, drivers in some Canadian provinces have been able to earn discounts on their auto insurance premiums by driving safely — or not driving much — thanks to apps or telematics devices that track their behaviour behind the wheel.

But recent rules changes mean that in a growing number of jurisdictions drivers could also see their premium increase if the tracking in so-called pay-as-you-drive programs reveals risky behaviour like speeding, abrupt braking or accelerating, or texting and handheld calls while the vehicle is in motion. Similarly, with pay-per-kilometre insurance, drivers could see surcharges for exceeding a certain number of kilometres driven in a certain period of time.

In November, Ontario’s insurance regulator announced insurers would be allowed to charge more for risky driving and high kilometres revealed by apps and telematics devices. In Quebec, where private insurance covers property damage caused or incurred by drivers, insurers are also allowed to adjust premiums.

Alberta approved the ability to increase premiums for insurance programs that rely on tracking in December as part of a broad auto insurance reform, with the new rules expected to come into effect in early 2022.

And some form of telematics insurance are also available in New Brunswick, Nova Scotia and Prince Edward Island.


Victims lose $2M in cryptocurrency frauds, Vancouver police warn scams more frequent

VANCOUVER _ Police say cryptocurrency scams cost victims in the Vancouver-area about $2 million in just one week and investigators believe the frauds are becoming more common.

Vancouver police Const. Tania Visintin says she knows of at least four active cases where large amounts of money have been lost.

She says a single victim was defrauded of more than $500,000 in a separate case last year when suspects pretending to be Service Canada representatives convinced them their Social Insurance Number had been compromised.

Visintin says police believe the number of scams is growing and the total is under-reported, perhaps because victims feel shame or are afraid to ask for help.

Police say victims are typically lured in with promises that they will be a part of an opportunity to make money or convinced they will be doing a friend or a romantic interest a favour by purchasing cryptocurrency for them.

Because cryptocurrency frauds increasingly involve investment or romance scams, Visintin says family members should share details with their relatives to ensure everyone is informed.

“Another unfortunate trend we are noticing is that victims tend to be of East Asian descent,” Visintin told a news conference Friday.

There’s no hard evidence about why members of the community are being targeted, Visintin said. Not all victims are from that community, but she said language barriers or fear of authorities may play a part.

Cryptocurrency is a digital or virtual currency, like Bitcoin, that is essentially an online version of cash.

Frauds using cryptocurrency are challenging to investigate, said Visintin, because suspects are often based outside Canada and mask their identity through sophisticated, protected online connections, making it difficult to locate and identify them.


B.C. auto insurance rebate cheques delayed after ‘criminal’ cyberattack

VICTORIA _ The minister responsible for British Columbia’s public auto insurance agency says a  “criminal” cyberattack will delay COVID-19 rebate cheques that were supposed to be in the mail this week.

Mike Farnworth says the Insurance Corporation of B.C. discovered last weekend the private Ontario company it hired to print and distribute the rebate cheques was the victim of a cybersecurity breach.

He says no personal customer information other than names and addresses was obtained in the breach.

Farnworth said last month the rebates to policyholders will range from $25 to $400 after ICBC saved about $600 million last year due to low accident claims during the pandemic.

The Insurance corporation says in a statement that the cyberattack did not affect its own systems, which are secure.

The corporation says it has contacted B.C.’s Office of the Information and Privacy Commissioner about the breach.

This report by The Canadian Press was first published March 18, 2021.

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