Over-reliance on technology and lack of education cited as main factors
Toronto, ON, November 27, 2019 – Your vehicle brakes automatically to avoid a collision. It beeps to warn you if there is a car in your blind spot. The steering wheel vibrates if you unintentionally drift out of your lane or start crossing lanes without signalling. A light flashes to warn you of a risk of a frontal collision. These features are all designed to make driving safer, but nearly half of Canadian drivers also think they pose a risk to road safety, according to a recent survey released by Desjardins Insurance.Increasingly, vehicles on our roads are equipped with highly sophisticated safety features to prevent crashes or warn drivers of unsafe conditions. While a majority of drivers agree that these safety features are needed to make our roads safer (51%), the survey data suggests more needs to be done to ensure drivers not only understand what these features are meant to do, but also what they don’t guard against.
“While studies clearly show that crash avoidance and other safety systems in newer cars are reducing collisions and saving lives, the survey’s findings are enough to give us pause. They are an important reminder that no matter how sophisticated the safety systems, the driver’s vigilance and attention are essential to ensure safe driving, both for the people in the vehicle and those who share the road with motorists,” said Alain Hade, Vice-President, Marketing and Member Client Experience at Desjardins Insurance.
Among the survey’s highlights, it was found that:
- 48% of drivers think vehicle safety technologies pose a risk to road safety
- 46% of drivers think Canadian drivers are over-reliant on vehicle safety technologies
- 80% think there should be more education on how to use safety features in vehicles
- 63% of Canadians, drivers or not, feel advanced safety technology can contribute to distraction among drivers
However, the survey did reveal some positive points, including:
- 52% of drivers believe vehicle safety features help reduce the number of collisions
- 51% of drivers feel vehicle safety features are needed to keep our roads safer
“It’s important that driver knowledge of safety features and confidence in them is on the rise, particularly as they are exposed to features that are increasingly standard on new vehicles,” said Robyn Robertson, President and CEO of the Traffic Injury Research Foundation. “Caution is warranted in the promotion of safety features and their benefits to ensure Canadians understand the functionality and limitations of them, and to discourage drivers from relying on them in situations for which they were not designed.”
Are we ready for autonomous vehicles?
With most car manufacturers expected to unveil semi- or fully autonomous vehicles in the not-too-distant future, it is clear Canadians are somewhat reluctant to fully embrace the technology. According to survey results, less than a third of Canadians who expressed an opinion on that matter (28%) say they would trust being driven in a fully autonomous vehicle.
“These results lead us to believe that people experienced with the technology have confidence in vehicle safety systems, but not blindly,” added Hade. “Drivers need to be well informed about the car they’re driving before getting behind the wheel. This means knowing what the features and technology can and cannot do. Safety technologies are important to prevent injuries and fatalities, but they also have limitations.”
Impact on insurance
Half (52%) believe the safety systems help reduce the number of crashes; however, they rely on costly electronic components and sensors that also have a direct impact on the cost of repairing a vehicle. Between 2009 and 2016, the average cost of a two-vehicle collision (at-fault and not-at-fault) jumped 30%.
50,000 cars with automatic transmissions affected, may roll away when put into Park
By Jon Linkov | www.consumerreports.org
More than 50,000 Fiat 500 hatchbacks from the 2012 and 2013 model years are being recalled because their automatic transmissions may not properly shift into Park, so the car could roll away and crash into another car or an object. The issue may even make it impossible for the driver to shift into or out of Park, Drive, Reverse, or Neutral.
The problem stems from a faulty part within the transmission, which Fiat will repair at no cost to vehicle owners. Fiat says it is aware of three crashes and zero injuries related to this issue.
Vehicles recalled: Certain Fiat 500 hatchbacks with automatic transmissions manufactured from December 2, 2010 through January 30, 2013.
The problem: The connector at the end of the cable that joins the shift lever to the transmission, called a transmission cable bushing, can deteriorate. If it fails, drivers may notice that it’s significantly easier to move the shift lever, and that the shift lever may not show the same gear position that the vehicle is in.
The fix: Fiat dealers will replace the transmission cable bushing with a new one made of a more durable material.
How to contact the manufacturer: Fiat Chrysler Automobiles (FCA), the parent company of Fiat, will begin notifying owners of affected vehicles in January 2020. Owners may also contact FCA customer service at 1-800-853-1403. Fiat’s own number for this recall is VB4.
NHTSA campaign number: 19V817
Check to see whether your vehicle has an open recall: NHTSA’s website will tell you whether your vehicle has a recall that needs to be addressed.
If you plug your car’s 17-digit vehicle identification number (VIN) into NHTSA’s website and a recall doesn’t appear, it means your vehicle doesn’t currently have one. Because automakers issue recalls often, and for many older vehicles, we recommend checking back regularly.
When you drive someone else’s car, you borrow their insurance in most parts of Canada. And if you crash it, their insurance rates will take a hit. There are some provinces, and some situations, however, where the driver could be at least partly liable.
“As long as they give you permission and you’re qualified to drive, the car is insured in most cases,” says Pete Karageorgos, director of consumer and industry relations for the Insurance Bureau of Canada (IBC). “If you’re involved in an at-fault crash, that goes on their insurance record as an at-fault loss.”
If you crash someone else’s car and you’re at fault, the owner’s rates would go up for the next six years, just as if they had caused the crash. The crash would stay off your insurance record.
If the owner could prove that you’d driven the car without permission, their insurance company wouldn’t cover the crash and would remove it from the owner’s insurance record. But to do that, the owner would have to report the car as stolen to the police.
It works differently in Saskatchewan and Manitoba, which have government-run insurance. In those provinces, the at-fault crash would go on the borrower’s record and not the owner’s record.
In British Columbia, which also has government-run insurance, it’s a little more complicated. There, the crash would go on the borrower’s record. But if the owner hadn’t opted for extra coverage for occasional drivers, then the owner would pay a one-time penalty, says a spokesman for the Insurance Corporation of British Columbia.
NOT ENOUGH COVERAGE?
What if you crash someone else’s car and they don’t have enough insurance?
First, a quick review of the three types of car insurance coverage: liability, collision and comprehensive.
To oversimplify, liability insurance covers damage and injuries that a driver causes to other people, vehicles or property. Collision insurance covers damage to the owner’s vehicle in a crash. Comprehensive insurance covers almost anything else that isn’t a collision, including theft and vandalism.
Liability coverage is mandatory, while the other two are optional. Each province requires you to have a minimum amount of liability coverage. It’s $200,000 in most provinces, but there are exceptions. In Nova Scotia, for instance, it’s $500,000 while in Quebec it’s only $50,000.
So let’s say you’re driving someone else’s car, drive through the side of a building and you cause $2-million in damages. If the owner only has $200,000 in liability coverage, “both the driver and vehicle owner could be personally liable if the claim exceeds the coverage,” Joe Daly, spokesman for Desjardins General Insurance Group, writes in an e-mail.
Before you borrow a car, it’s a good idea to find out what coverage the owner actually has.
EXTRA COVERAGE FOR BORROWERS?
You probably won’t be able to buy standalone liability insurance that would cover you when you’re borrowing a vehicle.
“Since liability coverage on a vehicle extends from the vehicle owner’s auto insurance policy, if you don’t own a vehicle, obtaining a non-owner car insurance policy is unlikely,” Anne-Marie Thomas, senior manager of partner relationships for rate-comparison site Insurance Hotline, writes in an e-mail. “I don’t know of any insurer who offers one.”
If you have home insurance, you may also be able to get an umbrella policy that would give you added liability coverage to protect yourself from lawsuits.
An umbrella policy could cost “a few hundred dollars a year,” IBC’s Karageorgos says. But typically, insurance companies will sell you one only if you have both home and car insurance with them.
A 21-year-old without insurance probably wouldn’t be able to buy it.
“Insurance companies typically don’t sell umbrella policies to just anyone,” Karageorgos says.
The article was written by JENNIFER CROSBY
The Insurance Bureau of Canada has some suggestions for fighting rising rates:
1. Shop around
“There are 45 insurers operating in Alberta, and they will all look at each individual consumer differently,” says Celyeste Power, IBC vice-president Western.
“The best thing to do is shop around and ask some questions of your insurance representative.”
2. Bundle Up
You can also see whether your current provider, or potential new provider, will award a discount if you buy multiple policies — like home and auto — through one company.
3. Add a ‘Fit Bit’
Power also suggests looking into UBI, or usage-based insurance.
“I call it fit bit for your car,” she says.
The IBC says several Alberta insurance companies offer UBI programs, which involve a device or app to monitor your driving, with rates tied to the results.
4. Drop collision
Power says going without collision coverage could especially be an option for drivers of less valuable older vehicles.
5. Fight Theft
Some insurance companies may give you a discount if you install a theft-deterrent system. Check with your provider to see if you could qualify.
6. Up your deductible
This is something that could cost you more should you make a claim, but also lower your annual rate.
What is the industry doing?
As an industry advocate, the IBC is pushing for regulatory change in Alberta like allowing “pay as you go” plans where rates would vary with mileage, as well as other flexibility.
“In every other industry that you deal with, you can customize everything to your exact specification,” Power says. “In insurance, you can’t. You have two or three choices.
She adds that there are injuries that are considered minor in other jurisdictions, but not in Alberta. The IBC would like that to bring costs to insurers down by changing that too.
“We believe money that hardworking Albertans are putting into the system should go toward care and taking care of people after an accident. It shouldn’t be on cash settlements.”
Source: Global News
The excerpted article was written by ANNA JUNKER
Alberta drivers could possibly see hikes of 12 per cent or higher to their auto insurance rates in the new year, after a cap that kept them artificially dampened was terminated by the province this year.
The insurance industry, and Premier Jason Kenney, said Friday there has been trouble in the industry over the recent years as payouts exceeded money brought in through premiums.
The possible increases come after the province decided not to renew the five per cent cap on rates the previous NDP government put in place in 2017. The Automobile Insurance Rate Board (AIRB), an independent regulatory body, will now be responsible for approving insurance rate hikes.
Kenney said Friday insurance companies were losing money in Alberta due to the cap.
“Part of this is because we were facing the prospect of bankruptcies in the industry, leading to less competition which would ultimately be really bad for consumers,” Kenney said
“I understand one of the reasons why the industry has been losing money, paying out more in benefits than receiving in premiums.”
That sentiment is echoed by the Insurance Bureau of Canada’s Western vice-president Celyeste Power.
“Unfortunately, premiums have been increasing for the past four years. The rate cap, while I think it tended to try to push rates down the road and not increase rates, (it) did not lead to actually any decreased rates, some people still saw rate increases under the rate cap of 30, 40 per cent.”
A silver lining to the situation, Power said, is Alberta’s competitive market.
“Not all insurers are in the exact same position. Not all insurers are going in for the same amount of rate change. So it’s a competitive market,” said Power.
“That’s key for consumers to shop around to find the right product that meets their budget needs.”
But it’s unclear right now just how much the rates will increase until the AIRB releases those numbers.
“A lot of companies are in different positions and so they’re not only just looking at the markets differently, and all in their own unique competitive way, but they also look at each consumer differently,” said Power.
“There’s a variety of factors that go into coming up with a premium for each individual.
“Ultimately, when claims increase and no fixes are made, premiums then will follow.”
12 per cent is the ‘average’
However, George Hodgson, CEO of the Insurance Brokers Association of Alberta said on average, companies were losing about 12 cents on every dollar they were bringing in.
“You can expect that the average rate increase would be somewhere north of that 12 per cent in order to bring the industry back to profitability,” said Hodgson.
“That’s an average. In some cases, it might be less, it might be zero. In other cases, it might actually be a fair bit more than 12 per cent.”
Kenney added personal injury claims have been “growing massively,” contributing to higher premium costs.
“Lawyers have found loopholes through the restrictions on personal injury awards that were established by the Klein government,” Kenney said.
“Those restrictions brought control to the cost of insurance in Alberta but now, as I understand it, personal injury awards have been growing massively, year after year after year and that’s ultimately what’s forcing up premium costs.”
Kenney said his government will be looking into closing those loopholes.
“How can we frankly close legal loopholes that have created this huge and unacceptable cost inflation for insurance.”
Rate increases ‘unfair’: NDP
NDP MLA Sarah Hoffman said in response to Kenney’s comments that the rate increases wouldn’t be fair to consumers.
“I think it’s really disrespectful to people paying insurance to say well, we just need to do this otherwise companies are going to leave,” Hoffman said.
She added the same concerns from the insurance industry were brought up when the NDP were in government.
“I get it, their job is to fight for their profit margins, our job as elected officials is to fight for ordinary folks and make sure we have a fair system and a five per cent cap seemed fair, and they stayed.”
Power said the key for consumers will be to shop around and ask questions.
“Ask about bundling, ask about increasing your deductible. Look at dropping collision coverage if you have an older vehicle,” Power said.
“Ask about usage-based insurance, I call it Fitbit for your car, which essentially gives you a discount for good driving behaviour. All of these questions are good to ask and finding that right product and finding that right price to meet your needs.”
This inquiry arrived in the DriveSmartBC inbox last Thursday: “I bought a used newer truck from a dealership and was told prior to signing the final documents that the truck had gone through a full safety inspection. Less than two weeks later I was pulled over and issued a ticket for improperly equipped motor vehicle and issued a box 2 inspection order for my 2017 Dodge Ram 3500.”
The person goes on to say that the notice order is vague. He was not sure what to do next, but made an appointment for an inspection at the dealership where he purchased the truck.
Actually, the notice is not vague, it simply says that you must take the vehicle to a designated inspection facility, undergo inspection and make the identified repairs with a pass required within 30 days. The officer will not list what needs to be repaired, the facility will determine that.
There could be a significant difference between what the dealership calls a “safety inspection” and what the inspection facility does. Simply checking that all the lights work, that the tires have sufficient tread and that the brakes are not worn out could be considered a safety inspection. The designated inspection facility is required to check all items in a comprehensive set of standards (that you may find in your local libaray) and make sure that those standards are met.
The only way to know is to ask the dealership what was checked when you are shopping for the vehicle.
That said, the dealership is not supposed to sell you a vehicle that is not roadworthy:
Sale of motor vehicle contrary to regulations
222 A person must not sell, offer for sale, expose or display for sale or deliver over to a purchaser for use a motor vehicle, trailer or equipment for them that is not in accordance with this Act and the regulations.
Probably the only way to escape this requirement is to specify that what is being sold is not meant for use on a highway on the bill of sale.
You may find this FAQ from the Vehicle Sales Authority of BC useful. It outlines your rights when you purchase a vehicle from a dealer and what to do if you have problems.
Of course, if you made the modifications that triggered the officer’s interest after you purchased the vehicle, you are on the hook for that yourself.
If you did not, then you may have some recourse against the dealership for the cost of the inspection and the changes necessary to make the vehicle roadworthy. The VSABC may assist you with that or you may have to conduct a small claims court action if the dealership refuses.
If you knew at the time of purchase that the vehicle was not roadworthy in all respects you may find that willful blindness can limit your options as well.
Finally, you can take advantage of lawyer referral for properly informed advice.